What are the responsibilities and job description for the Safety and Protective Services Officer position at Dayton Metro Library?
The Dayton Metro Library is recruiting one full-time Safety and Protective Services Officer to work at the Main Library and some of our branches. This officer will either staff the Dispatch Center (24 hours per day, 7 days a week) or will provide security in public spaces at the Main Library or some of our Branches during open hours. They may monitor video feeds from all 18 locations and respond appropriately as needed. They will respond to medical emergencies when working at a branch and may be required to utilize their CPR/AED Certification. Patrolling officers will ensure that the Library’s Code of Conduct is being followed and will engage patrons appropriately. The selected candidates will possess excellent de-escalation skills and the ability to develop a rapport with Library visitors. These staff members may need to travel to branches occasionally in order to provide on-site security. Join our team today!
DML is committed to cultivating environments and a workforce that reflects our community. As such, we encourage everyone to apply. Further, we recognize the importance of language expertise on our team as Dayton was the first city in the United States to earn the status of "Certified Welcoming" city. We encourage applications from individuals that are fluent or proficient in any non-English languages commonly used in Montgomery County including Spanish, Mandarin, French, Korean, Vietnamese, Hindi, Urdu, Russian, Tagalog, Kinyarwanda, Arabic, Turkish, Swahili, and American Sign Language (ASL).
Essential Job Duties
- Provides excellent customer service to all patrons, staff, volunteers and vendors at all times.
- Patrols all locations and areas as needed.
- Monitors cameras and alarms, at all hours.
- Monitors access to facilities through door and badging systems.
- Provides CPR or uses AED on patrons or staff in emergency situations that require it.
- In an emergency, acts as liaison between the system and emergency personnel, monitoring activity in an evacuated building.
- Answers and transfers calls made to the Dispatch Center, as appropriate. Monitors traffic into the Dispatch Center.
- Monitors weather emergencies for all locations.
- Maintains multiple logs of information.
- Accepts Lost and Found items at the Main Library, and logs them accurately.
- Assists with banning and trespass of patrons as needed.
- Plays closing announcements for Main Library.
- Troubleshoots/restarts the fire alarm panels, elevator help calls and entrapment, and Sonitrol intrusion or fire alarms.
- Acts as a floater officer for branch locations.
- Other duties as assigned.
