What are the responsibilities and job description for the Financial Counselor position at Dayton Physicians, LLC?
Are you looking for a position to expand your financial counselor experience in the healthcare field? Dayton Physicians Network is looking to add a Financial Counselor to our Troy and Englewood locations for our Hematology Oncology group.
The Patient Financial Counselor assists patients and/or support person(s), as designated by the patient, in determining options for paying for services prior to the initiation of treatments and/or physicians visits. The patient financial counselor assists the patient and their support person(s) with application for financial assistance programs and/or insurance coverage. This position is responsible for the verification of insurance prior to the initiation of treatment to confirm correct insurance and coverage.
Schedule:
Monday through Friday 8:00am - 4:30pm, 8 hour shifts
3 days at our Englewood Office, 2 days at our Troy Office
No weekends, evenings or holidays!
Work/life balance schedules
Why work for Dayton Physician's Network?
- Full-time employees are eligible for health, dental and vision benefits
- Company holidays and a flexible holiday!
- Generous Paid Time Off (PTO) Package
- Additional accrual increase after 1 year of service with Dayton Physicians!
- 401K
- Scrub Allotments
- Yearly Bonus Program
- Dayton Physicians Network as an Independent Practice <- Watch video here!
DPN Core Value Expectations:
The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:
- COMPASSION: the patient is at the center of all we do
- ACCOUNTABILITY: we hold ourselves accountable for our actions
- RESPECT: we show respect for others
- EXCELLENCE with Innovation: we strive for excellence in all we do
- SERVICE through Collaboration: we provide service to our patients, team members and community.
Essential Duties and Responsibilities:
- Verifies patient insurance and coverage for services recommended prior to the initiation of treatment and/or injections;
- Discusses with the patient and/or support person(s) programs and methods to assist in paying for services;
- Determines if the patient is a candidate for financial assistance programs;
- Collects deductibles and out of pocket costs before patient is scheduled for treatment;
- Assists the patient and/or support person(s)with applications for payment assistance services;
- Assists in registering patients for medication assistance and transportation for patients receiving treatment;
- Maintains contact with patient and/or support person(s) on regular intervals to assure application for assistance programs is completed and received by the agency;
- Informs and assists the patient and/or support person(s) in a professional and effective manner to assure compliance with financial applications;
- Assists with pre-certification of chemotherapy drugs and other ordered services as needed;
- Works in collaboration with Accounts Receivable Specialists and other billing personnel to assure timely and accurate payment of services;
- Continuously stays abreast of insurance, registration and billing changes, including Dayton Physicians, LLC policies;
- Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values;
- Other duties as assigned.
Required Education and/ or Experience:
- High School Diploma or GED required.
- One (1) year of previous experience working in a Medical Office
- 2-3 years medical billing experience, medical registration and/or financial aid experience is preferred.
General Skill Requirements:
- Excellent oral and written communication
- Working knowledge of Microsoft Office, including Word, Excel and Outlook.
- Experience working with a Practice Management system.
- Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.
