What are the responsibilities and job description for the Customer Service Representative position at DB Cargo AG?
What will you be doing?Co-operate with the Maintenance Team Co-ordinator and other Team Members to ensure that all work associated with the maintenance, repair and overhaul of Traction & Rolling stock (T&RS) and components at designated sites, is completed in a safe, thorough, professional and timely manner.To ensure that the Health, Safety and Welfare of yourself and others is not adversely affected by your actions or omissions.To take necessary action in order to remove any hazard encountered.Fault diagnosis and rectification on electrical, mechanical, pneumatic and hydraulic systemsWorking to Maintenance PlansGenerating reports for on-going work / Condition Reports / Production Reports.Reporting defective items.Contributing to continuous improvement initiatives.Playing an active part in accident investigations.Assisting in the formulation of Safe Systems of Work and Risk Assessments.Assist with on the job training of other Team Members, trainees, other DB Cargo (UK) employees and contractors.Assist with the upkeep of a clean and safe working environment.Undertake any training required which will assist in the development of the team and the running of the depot for example Designated Person (depo), Risk Assessor or COSHH Custodian.Operation of the fuel point and use of specific I.T systems dedicated to this.Ordering of material.Operation of any powered device, including fixed and mobile cranes, wheel lathe, wheel drop, forklift trucks, road and rail vehicles, HIAB, lifting jacks etc. as required, subject to training / certification and reassessment.What are we looking for?Successful candidates will have a NVQ Level 3 (or equivalent) as a minimum. The NVQ Level 3 could have been obtained through completing an engineering apprenticeship or through a course at College / Sixth Form in an engineering discipline.Candidates will also have hands on engineering experience which must be displayed in their application.Experience within a similar role in the rail sector would be an advantage, but this is not essential.Forward thinking with the ability to adapt to new ways of working and positively contribute to any changesWhat matters to you?The salary for this role is £34,980 plus shift allowance of £3,959 annually31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day)Defined Contribution pension scheme with generous employer contribution - up to 10% employer contributionFree on-site parkingEV charging at selected sitesHealth Cash Plan AvailableCycle to work SchemeManager led recognition programme for employees who live our valuesAccess to DB Learning worldAnnual pay reviewsWe are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through.Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing contentWe take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme
Salary : $34,980