What are the responsibilities and job description for the Ticket Office Associate_2025 position at DBH Fresno LLC?
Description:
- Create a reliable experience by providing exceptional service for all fans and guests.
- Assist with phone, walk-up, and internet ticket sales
- Understand and communicate the various ticketing technologies to our fans.
- Assist in troubleshooting ticket issues
- Provide information about each event and future promotions
- Be an overall team player willing to help in multiple areas of the operation.
- Provide outstanding customer service
- Excellent phone etiquette
- Ability to multi-task with little supervision
- Ability to perform in a fast-paced environment. Handle high-pressure situations.
- Ability to stand and be active for long periods of time.
- Computer literacy (use of Word and Excel)
- Prior ticket system use is plus, but not required.
