Electrical Coordinator

Join the DBK Family!

We’re Growing – We’re Hiring – We Want You!

At DBK, we believe in investing in our team. We’re excited to expand and are looking for passionate individuals to join our family. If you're looking for a place to grow personally and professionally, look no further!

Why DBK?

• Competitive Pay: Earn a competitive income while working in an environment that encourages your personal and professional development.
• Job Training: We provide comprehensive training to ensure you have the tools and knowledge you need to succeed in your role.
• Career Path Planning: Your growth is important to us! We offer personalized career planning to help you achieve your professional aspirations.
• Family Environment: At DBK, we’re not just coworkers, we’re a family. We host regular company events, from team-building outings to our annual 5k, and legendary holiday celebrations. There’s always something fun happening!

Exceptional Benefits Package

We go above and beyond with our benefits. Our employees enjoy comprehensive health coverage and a range of perks that support their work-life balance and well-being:

• Health, Vision, and Dental Coverage with Company contribution based on Tenure
• Life & AD&D Insurance
• Profit Sharing
• Generous 401k Matching
• Paid Time Off & Paid Holidays
• Bonus Opportunities

If you're ready to take the next step in your career and be part of something special, we want to hear from you! Apply today and join the DBK family.

Duties & Responsibilities:

• Maintains the electrical technicians’ schedules.
• Schedules technicians return trips with customers to complete work after arrival of parts.
• Enters service calls, schedule calls, and generates call debriefing with electrical technicians daily.
• Responds to customer inquiries regarding company schedule and requested lead times, prepare service invoicing, and general inquiries.
• Responds to technician request both by e-mail and phone.
• Follows up and schedules preventative maintenance service appointments.
• Reviews completed work orders for accuracy.
• Prepares invoices and timecards for processing.
• Participates in all company-sponsored training classes.
• Effectively manages conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
• Prepares weekly work reports for the Electrical Manager.
• Assist or cover for other coordinators with calls when needed.
• Other tasks and responsibilities as assign.

Basic Qualifications:

• Minimum two years of experience in related industry dispatch and coordination.
• Geographical knowledge of the service area and/or map reading skills.
• Advanced communication and customer service skills.
• High School Diploma or GED
• Excellent verbal and written communication skills
• Minimum five years’ experience with Microsoft Word, Excel, Outlook, and general software navigation.
• Electrical knowledge (Preferred)

Additional Qualifications:

· Always maintains a professional image by:

o Following safety policies and procedures

o Abiding by all DBK standards of performance and code of ethics.

o Maintaining a courteous and professional demeanor with all customers and associates.

· Strong attention to detail.

· Detail oriented and highly organized with the ability to handle multiple tasks and assignments.

· Possess a strong personal desire for improvement.

** DBK is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at DBK via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from DBK HR/Recruitment will be deemed the sole property of DBK, Inc. No fee will be paid in the event the candidate is hired by DBK, Inc. as a result of the referral or through other means.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• in related industry dispatch and coordination: 2 years (Required)
• Electrical knowledge: 1 year (Preferred)
• Microsoft Office: 5 years (Required)
• Service Titan: 1 year (Preferred)

Ability to Commute:

• DeBary, FL 32713 (Required)

Work Location: In person

Salary : $17 - $21