Restoration Technician

Are you ready to take the next step in your career with a company that's on the rise? We're thrilled to announce an exciting opportunity to join our rapidly expanding team at Restoration 1 of East Baton Rouge. As we continue to grow and innovate, we're seeking passionate individuals who are eager to contribute to our success and grow alongside us.

Restoration 1 offers 24/7 emergency services for water, fire, mold, and reconstruction in the greater Baton Rouge area. Restoration 1 has established its reputation over the last five years by providing exceptional customer service, professionalism, and quality work.

As part of our team, you'll have the chance to make a meaningful impact and be rewarded for your dedication. This is more than just a job—it's an opportunity to be part of something bigger and play a significant role in helping others navigate the aftermath of damage to their property.

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services.

Primary Duties and Responsibilities

• Effectively perform all restoration services the company offers
• Communicate effectively with customers
• Perform basic equipment maintenance
• Perform basic vehicle maintenance
• Inspect completed work
• Complete technician’s daily log
• Complete Work Orders
• Complete appropriate restoration documentation
• Maintain appearance and stock of appropriate tools, materials, and supplies for company vehicles.
• Maintain inventory of related supplies.

Requirements

• Positive Attitude and Ability to Learn
• Valid Driver’s License without a major violation (OMVI, Reckless etc.)
• Clear Background Check
• Be Drug Free and Committed to Staying Drug Free
• Reliable Transportation
• Commitment to Respond 24/7 when On-Call

Performance Competencies

• Oral Communication
  Speaks clearly. Shows respect when addressing customers, supervisors, and coworkers. Able to effectively respond to excited customers. Adaptable and able to think on his / her feet.
• Written Communication
  Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning and Organizing
  Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
• Technical
  Is appropriately trained and / or certified and effectively performs all production work within the restoration division.
• Quality
  The individual demonstrates accuracy and thoroughness and monitors his / her own work to ensure quality.

Qualifications-Knowledge, Skills, and Abilities

• Education and Experience
  High school diploma (or GED).
• Mathematical Skills
  Adequate math skills. Ability to apply learned techniques to determine appropriate equipment
  type and number of units.
• Computer Skills
  Demonstrates basic proficiency in the use of computers, email, and portable devices used to
  report and record daily activity.
• Certificates, Licenses, and Registrations
  Certification in performing appropriate services: Water Mitigation, Mold, etc.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and / or move up to 40 pounds and occasionally lift and / or move up to 75 pounds.

Working Conditions

• The work of this position is carried out both on the customer’s property and within the employer’s contents processing facility. Employee will encounter properties where heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists. Daily exposure to the contents processing area where inventory, supplies and equipment are housed and maintained is typical.
• Noise level in the work environment is usually moderate.

What We Offer

• Advancement Opportunities within a Growing Company
• Competitive Compensation Package
• Paid Time Off
• Health, dental, vision, and other supplemental insurance
• Training and Professional Development
• Opportunity for Industry Certifications