What are the responsibilities and job description for the AVP/Senior Associate, Vendor Management, Consumer Banking position at DBS Bank?
AVP / Senior Associate, Vendor Management, Consumer Banking -(WD66559)
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Responsibilities
- Oversee to ensure Outsourcing Service activities of the section are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract, etc
- Oversee to ensure end to end OSP processes are efficiency and effectively to meet the agreed SLA. Consistently evaluate and assessment for opportunities of process and productivity improvement
- Keep abreast of business developments and banking practices, regulatory guidelines, risk controls and monitor implementation of all activities and projects / initiatives such as business continuity management, operational procedures, policies and guidelines, specific and job related training, contract renewal, change request, system enhancement, etc.
- Primary contact point to effectively communicate with internal departments, outsourcing service providers, regional Ops on relevant inquiries, matters or complaints
- Assist the section / department head to develop action plan to improve productivity and make constructive recommendation for procedure / process improvement and application of technology to enhance operational efficiency and minimize operational risk
- Assist section / department head to prepare and to conduct / present in management and OSP meeting whenever necessary
- Lead, coach and develop team members to achieve the section’s goals and complete their assignments on time
- Adhere, provide guidance and ensure subordinates comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to OSP
Requirements
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Primary Location
Hong Kong-Two Harbour Square
Operations
Schedule
Regular
Employee Status
Full-time : Job Posting
Jan 1, 2025, 10 : 29 : 36 PM
