Clinical Care Coordinator

This Is a Grant Funded Position: The incumbent ensures access and linkage, and continuity of care and clinical evaluations as needed for appropriate provision of intensive, crisis services and other levels of care. Utilizes clinical knowledge of a range of behavioral health and substance use or co-occurring disorders treatment and recovery services; diagnoses for children and adults and psychosocial issues consumers face, such as eating disorders, or homelessness.

Utilizes knowledge of clinical skills and techniques such as reframing, empowerment, and closure. Makes sound judgments based on clinical and legal requirements, clients' needs, the crisis intervention and recovery model, and community resources.

Handles incoming and outgoing calls, as appropriate, in accordance with procedures to include 988 calls and suicide interventions. May assist crisis providers, such as the police or mobile teams. Provides on the job training for new counselors; updates referrals, providers, and eligibility information using multiple databases and software applications.

Number of Vacancies: Seven (7)

Area of Consideration: Open to the Public

First Screening Date: 02/24/25; and every two weeks thereafter

Tour of Duty: Rotating Shifts, may include evenings and weekends

This position IS in the collective bargaining unit represented by SED and you may be required to pay an agency service fee through an automatic payroll deduction.

Duration of Appointment: Term Appointment, Not-To-Exceed 13 Months

Qualifications Requirement

As a basic requirement, all applicants must have successfully completed a four (4) year course of study in an accredited college or university leading to a Bachelors or higher degree which involved major study in an academic field related to health or allied sciences. This position requires one (1) year of specialized experience equivalent to the CS-11 level. Specialized experience is experience which is directly related to the position to be filled which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties.

Licensure

This position requires Licensure as a LICSW, LPC, RN, etc. through the District of Columbia Department of Health, DC Health License Commission Board.

Education

Bachelors or higher degree which involved major study in an academic field related to health or allied sciences

Work Experience

Experience in managing the operational elements of a Crisis Call Center, Also Experience in managing and de-escalating consumers in crisis.

Work Environment

The work is usually performed in an office setting.

In accordance with Chapter 4 of the D.C. Personnel Regulations, Suitability, the incumbent of this position shall be subject to Criminal Background Check. This position also requires a Pre-employment Physical.

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, a line attorney position in the Legal Service (series 905), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present proof of a non-expired DC Driver’s License or Non-driver’s license and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Position Designation: This position is deemed as “Protection Sensitive” pursuant to Section 410 of Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening, individuals applying for or occupying protection sensitive positions are subject to the following checks and tests:

• Criminal background check;
• Traffic record check (as applicable);
• Pre-employment drug and alcohol test;
• Reasonable suspicion drug and alcohol test;
• Post-accident or incident drug and alcohol test; and
• Return-to-duty or follow-up drug and alcohol test.
  
  

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.