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Human Resources Generalist (ELR- FMLA/ADA/PFML)

DC Department of Human Resources
Washington, DC Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 2/26/2025
  • Job Summary

The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia government, committed to the safety, permanence, and well-being of children and families residing in the District of Columbia. Charged with protecting child victims and those at risk of abuse and neglect, CFSA fosters collaborations within its administrations to deliver exceptional family-focused services to the community and its residents.

This position is located in the Human Resources Administration (HRA), Office of the Deputy Director for Administration (ODDA), Child and Family Services Agency (CFSA). The primary purpose of this position is to provide technical and administrative support and assistance in different areas within the human resources administration, to include but not be limited to, employee and labor relations; paid leave and unpaid leave; developing training and policy; American with Disabilities Act (ADA) and Family and Medical Leave Act (FMLA) requests or its District equivalent; document productions, filing, and maintenance; and special projects.

Duties And Responsibilities

Provides guidance, advice, and substantial information to applicants and employees regarding FMLA, ADA, benefits, basic policy interpretation, and other human resources programs. Provides advice and guidance and other information to all employees (both supervisory and non-supervisory) pertaining to personnel requests to assure adherence to procedural requirements and compliance with the relevant federal and District laws and regulations.

Assists in the establishment, coordination, and maintenance of the employee relations program and/or segments of the program. Attends to special projects or initiatives to meet the needs of the Unit; evaluates and reports on trends relative to the District and agency leave programs, performance management, employee engagement, labor relations, and other statistical data related to the assignments.

Conducts instructional workshops and seminars; develops and delivers course content, based on a variety of instructional strategies and aids, which include policy, standards, and practical application. Prepares communications outlining Human Resources programs, policies, and services. Conducts training for supervisors and employees on assigned HR programs.

Prepares communications outlining Human Resources programs, policies, and services. Conducts training for supervisors and employees on assigned HR programs. Develops and maintains the organization's policy and procedure manual as it relates to the Human Resources function.

Provides information on various HRIS systems, processes, and procedures to include HR documents for employees and management. Provides advice and guidance and other information to all employees (both supervisory and non-supervisory) pertaining to personnel requests to ensure adherence to procedural requirements and compliance with the relevant federal and District laws and regulations.

Coordinates the collection of data or materials which may be used for special studies or reports. Compiles and maintains procedural documentation for human resources operations.

Advises management and employees on rights and obligations and methods of dealing with problem situations in relation to established regulations, policies, poor communications, attendance, leave usage, interpersonal relationships, grievances, performance deficiencies, appeal issues, and negotiated agreements and collective bargaining agreements. Assists managers and supervisors in informally resolving disputes with union officials concerning the

Performs other related duties as assigned.

Qualifications And Education

Relevant Bachelor’s (Human Resources, Business Administration, etc.) degree is highly preferred. Four (4) years of directly related experience is highly preferred.

Must possess at least one (1) year of specialized experience equivalent to the grade 11 level in the District of Columbia government service or its non-District equivalent. Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills, abilities, and competencies to successfully perform the duties of the position which include, but are not limited to, the ability to provide guidance and advice and substantial information to applicants and employees regarding FMLA, ADA, benefits, policy interpretation, and other human resources programs; assists in the establishment, coordination, and maintenance of the employee relations program and/or segments of the program; attends to special projects or initiatives to meet the needs of the Unit; evaluates and reports on trends relative to the District and agency leave programs, performance management, employee engagement, labor relations, and other statistical data related to the assignments; or other similar duties.

Licenses and Certifications

Possession of a relevant human resources certification e.g., SHRM-CP, SHRM-SCP, or its industry equivalent is highly preferred.

Other Significant Factors

Tour of Duty: Monday - Friday, 8:15 a.m. – 4:45 p.m. Qualified Candidates must be flexible when it comes to tour of duty.

Promotion Potential: No

Pay, Plan, Series & Grade: CS-201-12

Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.

Duration of Appointment: Career Service – Regular – Term Appointment (13 months)

Position Designation: This position is deemed as “security” sensitive per DPM Chapter 4 (Suitability). The candidate/incumbent is subject to a criminal background check, traffic records check, and consumer credit check (as applicable), reasonable suspicion drug and alcohol test, and post-accident or incident drug and alcohol test.

Residency Preference: Applicants claiming "Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of (7) years. Failure to do so may result in forfeiture of employment.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Closing Statement: Official Job Offers are made by D.C. Child and Family Services Agency's Human Resources Only.

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