What are the responsibilities and job description for the Management & Program Analyst position at DC Department of Human Resources?
Job Summary
This position is located in the Department of Human Services (DHS), Family Services Administration (FSA). as part of the Youth Services Division (YSD). The position functions as a Management and Program Analyst for the Truancy Pilot Program and is responsible for analyzing current and proposed operating program(s) to develop, maintain, and implement plans to achieve quality improvement goals. The incumbent will work on strategic planning, operations, policy and programmatic issues. The incumbent is responsible for providing recommendations to resolve problems affecting agency's procedures, policies, and programs; and actively participates in decision-making meetings. The incumbent is expected to exercise a high degree of independence within the bounds of their role as they carry out important functions with-in FSA.
About DHS
It is the mission of DHS to empower every District resident to reach their full potential by providing meaningful connections to work opportunities, economic assistance, and supportive services. Our approach to preventing homelessness and supporting individuals and/or families experiencing homelessness is focused both on system-level reforms and on the quality of the programs and support within that system. These efforts include creating economic opportunities, making our neighborhoods safer, and providing more effective and efficient government services.
Duties And Responsibilities
Serves as an Analyst to management to evaluate the efficiency and effectiveness of the agency's development programs and operations. Works in tandem with the staff of various Divisions in the coordination of agency developmental projects. Plans projects and programs related to the design and redesign, and improvement of agency processes and programs. Determines if programs and projects are operating within the scope of the goals and objectives, and are consistent with identified strategic business plans, policies, business strategies and related activities in the District. Analyzes and interprets program data for management staff; assists in the data quality assurance review process and makes recommendations for procedural changes; and identifies potential problems in case processing and program administration.
Develops data assessments and processes quality analysis of assigned projects and prepares for surveillance reviews, field evaluations, and assessments to ensure compliance with program performance management requirements. Coordinates and facilitates special projects, pilot projects ,and new programs throughout the agency. Conducts trend analyses using quantitative and qualitative data related to program functions and activities and makes recommendations for the development of additional or different approaches to program and service delivery. Develops internal policies and procedures related to agency initiatives, special and pilot projects. Formulates and compiles data to evaluate and assess the achievements of key performance indicators for FSA. Collects, assesses, and analyzes results of benchmarking studies and the development of implementation and tracking strategies for recommendations presented in various special projects.
Qualifications And Education
Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None
Working Conditions/Environment
Work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday – Friday; 8:15 AM – 4:45 PM
Pay Plan, Series and Grade: CS-343-13
Promotion Potential: None
Collective Bargaining Unit (Non-Union): This position is not in a collective bargaining unit.
Emergency Designation: This position has been designated as Emergency. Employees occupying positions designated as Emergency are required to:
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
This position is located in the Department of Human Services (DHS), Family Services Administration (FSA). as part of the Youth Services Division (YSD). The position functions as a Management and Program Analyst for the Truancy Pilot Program and is responsible for analyzing current and proposed operating program(s) to develop, maintain, and implement plans to achieve quality improvement goals. The incumbent will work on strategic planning, operations, policy and programmatic issues. The incumbent is responsible for providing recommendations to resolve problems affecting agency's procedures, policies, and programs; and actively participates in decision-making meetings. The incumbent is expected to exercise a high degree of independence within the bounds of their role as they carry out important functions with-in FSA.
About DHS
It is the mission of DHS to empower every District resident to reach their full potential by providing meaningful connections to work opportunities, economic assistance, and supportive services. Our approach to preventing homelessness and supporting individuals and/or families experiencing homelessness is focused both on system-level reforms and on the quality of the programs and support within that system. These efforts include creating economic opportunities, making our neighborhoods safer, and providing more effective and efficient government services.
Duties And Responsibilities
Serves as an Analyst to management to evaluate the efficiency and effectiveness of the agency's development programs and operations. Works in tandem with the staff of various Divisions in the coordination of agency developmental projects. Plans projects and programs related to the design and redesign, and improvement of agency processes and programs. Determines if programs and projects are operating within the scope of the goals and objectives, and are consistent with identified strategic business plans, policies, business strategies and related activities in the District. Analyzes and interprets program data for management staff; assists in the data quality assurance review process and makes recommendations for procedural changes; and identifies potential problems in case processing and program administration.
Develops data assessments and processes quality analysis of assigned projects and prepares for surveillance reviews, field evaluations, and assessments to ensure compliance with program performance management requirements. Coordinates and facilitates special projects, pilot projects ,and new programs throughout the agency. Conducts trend analyses using quantitative and qualitative data related to program functions and activities and makes recommendations for the development of additional or different approaches to program and service delivery. Develops internal policies and procedures related to agency initiatives, special and pilot projects. Formulates and compiles data to evaluate and assess the achievements of key performance indicators for FSA. Collects, assesses, and analyzes results of benchmarking studies and the development of implementation and tracking strategies for recommendations presented in various special projects.
Qualifications And Education
Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None
Working Conditions/Environment
Work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday – Friday; 8:15 AM – 4:45 PM
Pay Plan, Series and Grade: CS-343-13
Promotion Potential: None
Collective Bargaining Unit (Non-Union): This position is not in a collective bargaining unit.
Emergency Designation: This position has been designated as Emergency. Employees occupying positions designated as Emergency are required to:
- Provide advice, recommendations, and/or specific functional support necessary for the continuity of operations during a declared emergency.
- Remain at their duty station, or alternate work location (approved by their supervisor), if activated, when a situation or condition occurs and results in early dismissal for nonessential/non-emergency employees.
- Report to their duty station, when activated, on time and as scheduled when a situation or condition occurs during non-work hours, and results in the late arrival or closing of District government offices for non-essential/non-emergency employees.
- Telework during a declared emergency, instead of remaining or reporting to his or her duty station, if directed by the agency head (or designee), supervisor or manager.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
