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Supervisory Resource Development Specialist (OWB)

DC Government Careers
Washington, DC Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/3/2025

Job Summary

The Child and Family Services Agency (CFSA) is a cabinet-level agency within the District of Columbia government, committed to the safety, permanence, and well-being of children and families residing in the District of Columbia. Charged with protecting child victims and those at risk of abuse and neglect, CFSA fosters collaborations within its administrations to deliver exceptional family-focused services to the community and its residents.

This position is located in the Office of the Deputy Director for Well Being, Office of Well-Being. The Supervisory Resource Development Specialist provides leadership and oversees the development, implementation, and evaluation of an agency-wide substance abuse strategy plan including providing substance abuse care coordination and recovery services on a continuing basis to families.

Duties and Responsibilities

  • Plans, organizes, supervises, and administers the day-to-day operations related to the delivery of substance abuse recovery services and supports to families.
  • Responsible for the analysis of performance data and the development of corrective action processes to ensure that agency objectives are met.
  • Provides guidance to staff that are responsible for providing a wide range of complex case coordination and substance abuse recovery support services for complicated cases. Coordinates and monitors the allocation of services, incentives, and resources to include substance use referrals for engagement, support, and connection to community resources.
  • Assigns referrals to staff to screen, triage, and monitor service delivery for staff compliance with CFSA policies and procedures, to effect substance abuse recovery, and increase parenting capacity and reunification efforts.
  • Develops and maintains professional relationships with public and private District of Columbia agencies to stay abreast of current supports and resources available for clients and families.
  • Provides advice and consultation to staff to remove barriers and enhance family preservation and reunification efforts.
  • Develops and implements an overall work-plan consistent with program objectives to plan and evaluate daily operations.
  • Performs a full range of supervisory functions to include : assigns, directs, and reviews the work of subordinate staff; administers leave and attendance; evaluates staff performance; recommends hiring, promotions, status changes, awards, disciplinary actions, and terminations; plans, schedules and coordinates work operations to achieve optimal combination of employees and assignments; addresses issues or problems related to work operations; negotiates and troubleshoots employee concerns, grievances, and other matters involved in the daily administration of labor-management concerns; provides coaching; guides immediate reports in the implementation of performance
  • standards; addresses disciplinary problems; provides governance over staff development and training plans.
  • Collaborate with all Office of Well-Being supervisors and staff to ensure family support is provided within and throughout the administration.
  • Performs other related duties assigned.

Qualifications and Education

Master's degree in social work, Human Services, or other related field of discipline is highly preferred.

Work Experience

  • Three (3) years of directly related experience in the areas of social services, case management, or program monitoring is highly preferred.
  • Advanced knowledge of current management concepts and practices to effectively oversee the Unit and supervise a team of specialists and support staff.
  • Demonstrable ability to develop and manage staff; ability to effectively collaborate with internal and external stakeholders and provide excellent customer services.
  • Advanced knowledge of the substance abuse and recovery principles, and general practices of social work, child welfare system and group dynamics, and family to family concepts.
  • Advanced knowledge of the Administration's operating programs sufficient to plan, implement, coordinate, analyze, and evaluate its program requirements and improve the effectiveness in delivering services.
  • Knowledge of the mission and functions of related Administrations within CFSA, to successfully control the inflow and egress of work of the Unit.
  • Excellent oral and written communication skills, including the ability to make oral presentations, and write policies and procedures.
  • Proficient in Microsoft Office Suite.
  • Licenses and Certifications

    None

    Working Conditions / Environment

    The work is performed in an office setting.

    Other Significant Factors

    Tour of Duty : Monday - Friday, 8 : 15 am - 4 : 45 pm

    Qualified individuals must ensure flexibility as it relates to the Tour of Duty. May be required to work after hours, weekends and holidays with overtime.

    Promotion Potential : No

    Collective Bargaining Unit : This position is not covered under the collective bargaining agreement.

    Duration of Appointment : Management Supervisory Services (MSS) Regular

    Pay, Plan, Series & Grade : MS-0301-13

    Position Designation : This position is deemed as protectio n sensitive per DPM Chapter 4, Suitability. The candidate / incumbent is subject to a criminal background check, traffic records check (as applicable), pre-employment drug and alcohol test, reasonable suspicion drug and alcohol test, post-accident or incident drug and alcohol test, and return-to-duty and follow-up drug and alcohol test.

    Residency Preference : Applicants claiming "Residency Preference will be required to maintain residency in the District of Columbia for a minimum of (7) years. Failure to do so may result in forfeiture of employment.

    EEO Statement : The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

    Closing Statement : Official Job Offers are made by D.C. Child and Family Services Agency's Human Resources Only.

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