What are the responsibilities and job description for the Sales & Marketing Operations Analyst position at DC Trailers?
SALES & MARKETING OPERATIONS SPECIALIST (SR. BUSINESS ANALYST)
Diamond C remains a family-owned and operated business, with a strong emphasis on our foundational culture, which is based in Mt. We are unwavering in our commitment to process improvements, sustainable manufacturing, and opportunities for our team.
About the Role
We are seeking a data-driven Sales & Marketing Operations Specialist to support our Sales, Marketing, and Customer Service teams by bridging strategy with execution. This role is critical in managing day-to-day operations, driving data analytics, and optimizing processes to improve decision-making.
Key Responsibilities
- Data Analytics & Insights: Develop and leverage advanced customer data and analytics to generate actionable insights that support sales, marketing, and customer service functions.
- Scorecard Management: In cooperation with function leaders, develop, implement, and maintain performance scorecards to track key metrics across sales, marketing, and customer service.
- Forecasting & Demand Planning: Collaborate with Sales and Planning teams to create accurate demand forecasts using historical data, market trends, customer forecasting, and predictive models.
- Market & Customer Insights: Conduct research and analysis to understand market trends, customer behaviors, and competitive dynamics, ensuring alignment between business objectives and customer needs.
Requirements
- Bachelor's or Master's degree in Business Analytics, Marketing, Finance, or a related field.
- ~2 years of experience in sales/marketing operations, data analytics, or a similar role.
- ~ Proficiency in Excel and other data analysis tools.
Benefits
- Competitive compensation
- Medical, Dental, Long and Short Term Disability
- Tuition Reimbursement Program
