Account Representative

Plant the Seeds of Success: Sales Role at KAT Wholesale Outdoor Available!

We are looking for a candidate with a background in landscaping and horticulture or a genuine passion for the field, combined with experience in sales and upselling. The right individual will be driven, personable, and energetic, thriving in a fast-paced environment. A strong commitment to customer service is essential, as you'll be tasked with managing accounts, fostering relationships with customers, and driving sales growth.

This is a pivotal role for someone who is eager to deepen their knowledge and grow within the industry. If you have a passion for the outdoors, strong sales skills, and a knack for building customer connections, we want to hear from you! Your enthusiasm and dedication will play a significant role in enhancing our impact while advancing your career in the industry.

About Us: KAT Wholesale Outdoor, located in the Kansas City area, is known for our expansive selection of premium-quality plant material and hardscaping products offered exclusively to landscapers and contractors.

KAT Wholesale Outdoor, is part of the DCA Outdoor family of brands. We are vertically integrated and take pride in being an industry leader. We’re not only streamlining the production and distribution of landscape products, but we are also working to reduce the carbon footprint. Through our continued growth and innovation, we will have the highest impact on our world.

This full-time position in Kansas City, Missouri, located at our KAT Wholesale site.

Key Responsibilities:

• Process future customer orders – Research and acquire material, give advice on plants, and offer substitutions if needed.
• Develop and grow the customer relationship – Proactively know and understand our customer needs.
• Be an expert resource for customers – Demonstrate knowledge of the landscape/nursery industry.

Essential Job Duties:

• Promote company as the leader in quality, service, and availability
• Serve as point of contact for assigned customer accounts
• Familiarity with on-hand and future inventory.
• Facilitate delivery/pick-up
• Inspection of material and orders
• Promote company product lines and services
• Provide sales forecast through management of future orders and customer quotes

Other Duties and Responsibilities:

• Promote and manage a safe work environment while following direction from the safety committee.
• Promote and foster company's core values.

Knowledge, Skills, and Abilities:

• Industry Knowledge: Understanding of landscaping and horticulture, including plant species and soil types.
• Sales Acumen: Proven ability to upsell and cross-sell while addressing customer needs.
• Communication and Organizational Skills: Excellent verbal and written communication, coupled with effective management of accounts and orders.
• Customer Relationship Management: Skilled at building lasting customer relationships through exceptional service.
• Team Player: Collaborative spirit to work towards company goals.
• Eagerness to Learn: Commitment to continuous industry knowledge and skill development.

Minimum Qualifications:

• Required: 1 years in plant industry or related fields, landscaping, garden centers, and/or nurseries
• Required: Experience in customer service and sales
• Required: High School diploma or equivalent

Benefits you will Enjoy:

• Health, dental, and vision insurance 1st of the month after 30 days
• Generous 401k match with immediate vesting
• Company paid life insurance, STD, & LTD
• PTO and paid holidays
• Company culture centered around growth and innovation
• Career development & recognition

DCA Outdoor, Inc, is a values based, purpose driven organization in service to our family of 12 brands. We operate in 6 states, have 700 employees with revenues of $99mm. We have revolutionized the green industry through national, vertical integration. An industry leader, our mission is to cultivate growth for our customers, our employees, our company, and our world.

Our Definite Chief Aim (DCA) is to streamline the production and distribution of landscape products. We are focused on growth, innovation, and collaboration, and believe these are the keys to our continued success and will have the highest impact on our world.

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000

Please select the one named, KAT Wholesale - Account Representative