Analytics & Insights Manager

Position Summary

The Analytics & Insights Manager is responsible for leading the design, development, and delivery of data analytics and insights to support data-driven decision-making across the organization. They serve as a crucial bridge between the Data teams and the business stakeholders, ensuring that insights and reporting effectively meet the organization's strategic and operational needs.

Key Responsibilities:

• Drive organizational foundations for data analytics and Machine Learning solutions to deliver immediate business value.
• Build scalable, secure, and globally accessible data platforms enabling self-service analytics and insights.
• Work closely with the Business Intelligence Manager and Data Governance Manager to establish and enforce Data Quality standards to improve decision-making and operational efficiency.
• Foster a data-driven culture, gaining buy-in from stakeholders at all organizational levels.
• Maintain and support existing Machine Learning use cases as well as identify and implement high-impact use cases that leverage data and Machine Learning to solve business challenges.
• Align long-term data initiatives with strategic business goals.
• Successfully utilize cloud-based data platforms (Azure) and tools like MS Fabric, OneLake, Qlik, Power BI for centralized data management.
• Mentor and lead teams in Analytics, Machine Learning, and ultimately AI driving innovation and excellence.
• Responsible for the development and maintenance of dashboards, reports, and data visualizations that provide actionable insights to business users.
• Collaborate with business stakeholders to understand their analytical requirements and translate them into effective solutions.
• Ensure the accuracy, timeliness, and reliability of data and reporting.
• Continuously optimize and enhance the analytics capabilities to meet evolving business needs.
• Collaborate with Business Intelligence and Governance teams to develop and maintain data models, data dictionaries, and metadata to facilitate understanding and usage of the data.
• Serve as a trusted advisor to business stakeholders, providing guidance and support on the effective use of data analytics.
• Translate complex technical concepts into business-friendly language and insights.
• Proactively identify opportunities to leverage data and analytics to drive business improvements and competitive advantages.
• Foster a data-driven culture by promoting data literacy and self-service analytics capabilities within the organization.

Qualifications and Experience:

• Bachelor's degree in a relevant field, such as Statistics, Mathematics, Analytics, Engineering, Computer Science
• Minimum 5-7 years of experience in a data analytics/insight, or data management role including at least 3 years of managing a data and analytics function.
• Hands-on experience in designing, developing, and managing Analytics solutions using tools including MS Fabric, QlikView, QlikSense, and Power BI.
• Experience in data modeling, and data visualization techniques.
• Knowledge of cloud-based data platforms and services (e.g., Azure, AWS, Google Cloud) would be useful.
• Exposure to agile project management methodologies and tools also helpful.
• Strong analytical and problem-solving skills to identify and address complex business problems.
• Excellent communication and presentation skills to effectively engage with business stakeholders.
• Demonstrated ability to translate technical concepts into business-friendly insights.
• Collaborative mindset and experience in leading and mentoring cross-functional teams.
• Adaptability and willingness to learn new technologies and methodologies.
• Strategic thinking and the ability to align data and analytics initiatives with business objectives.
• Analytical Mindset: Ability to think critically, identify patterns, and draw meaningful insights from complex datasets. Strong problem-solving and troubleshooting skills.
• Attention to Detail and meticulous in data handling, ensuring accuracy, and performing quality checks. Demonstrated ability to deliver high-quality work with attention to detail.
• Excellent written and verbal communication skills. Ability to effectively present data and insights to both technical and non-technical stakeholders.
• Active listening skills to understand requirements and provide appropriate solutions.
• Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders. Strong interpersonal skills and a positive attitude towards working in a team environment.
• Ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment. Strong organizational skills and attention to deadlines.

Physical/Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

• This position is hybrid and requires you to frequently work from an office environment.
• Prolonged sitting at a desk and working on a computer.
• Must be able to position, transport, lift and/or move up to 15 pounds at a time.
• Stand, walk, move across large areas.
• Communicate with and exchange information verbally and in writing.
• Move about in an office environment.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• The noise level in the work environment is usually moderate.

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate based on race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status, or disability status.