What are the responsibilities and job description for the Inside Sales Professional position at DCC Propane, LLC?
About the Position:
This is a unique opportunity to join our team as a Inside Sales Professional. In this role, you will be responsible for providing exceptional customer service to customers through phone and personal contact. You will resolve or escalate customer inquiries and/or complaints as needed, processing counter transactions, documenting and updating customer records based upon interactions, and processing payments and maintaining customer accounts.
Our Company:
DCC Propane, LLC has a long history of serving communities, providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are committed to world-class safety standards and customer service with competitive compensation and benefits.
Your Key Responsibilities:
As an Inside Sales Professional, you will provide excellent customer service and build rapport with customers. You will exercise solid organizational and communication skills, using good phone skills and computer literacy (MS Office). You must be dependable with a stable work history, able to follow verbal and written directions, and maintain stability under pressure. You will effectively collaborate with leadership and employees to establish goals and standards, demonstrating a strong commitment to customer service and safety. You will also be a positive representative of the Company both internally and externally, working with respect and cooperation at all times with fellow employees and customers.
Benefits:
We offer a best-in-class benefit plan to our employees, including Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
This is a unique opportunity to join our team as a Inside Sales Professional. In this role, you will be responsible for providing exceptional customer service to customers through phone and personal contact. You will resolve or escalate customer inquiries and/or complaints as needed, processing counter transactions, documenting and updating customer records based upon interactions, and processing payments and maintaining customer accounts.
Our Company:
DCC Propane, LLC has a long history of serving communities, providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are committed to world-class safety standards and customer service with competitive compensation and benefits.
Your Key Responsibilities:
As an Inside Sales Professional, you will provide excellent customer service and build rapport with customers. You will exercise solid organizational and communication skills, using good phone skills and computer literacy (MS Office). You must be dependable with a stable work history, able to follow verbal and written directions, and maintain stability under pressure. You will effectively collaborate with leadership and employees to establish goals and standards, demonstrating a strong commitment to customer service and safety. You will also be a positive representative of the Company both internally and externally, working with respect and cooperation at all times with fellow employees and customers.
Benefits:
We offer a best-in-class benefit plan to our employees, including Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
