What are the responsibilities and job description for the Technical Writer position at DCG?
Job Description
Job Description
Who We Are
DCG is a specialized, evidence-based communications and research firm focused on supporting federal clients with strategic public relations, marketing, outreach, and research and analysis services. With more than 14 years of experience dedicated to delivering innovative solutions in support of federal government campaigns, our focus is to deliver comprehensive communications services through cutting-edge technologies that enrich the lives of Americans. Our mission-driven work has covered critical topics like human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, veteran health, transportation safety, small business resources, and public diplomacy, to name a few. We believe smart communications has the power to change lives and this work is our passion.
Position Overview
DCG is seeking an experienced and detail-oriented Technical Writer to support reviewing, updating, and creating Standard Operating Procedures (SOPs) and guidance materials for the Treasury Department's Community Development Financial Institutions (CDFI) Fund. The selected candidate will evaluate existing SOPs and guidance materials, identify gaps, and collaborate with business units to ensure accurate, clear, and up-to-date procedural documentation.
Location
Fully Remote; the selected candidate will work during DCG's core Eastern Standard Time business hours.
Responsibilities
- Evaluate Existing SOPs : Review current SOPs and user guides to determine relevance, accuracy, and opportunities for efficiency
- Develop & Update SOPs : Work with program and business units to draft, revise, and refine SOPs that effectively communicate policies and procedures
- Ensure Compliance & Clarity : Ensure that all SOPs align with organizational policies, regulatory requirements, and best practices while maintaining clarity for end-users
- Collaborate with Stakeholders : Engage with subject matter experts (SMEs) and program leads to gather accurate procedural details and validate content
- Maintain Documentation Standards : Follow standardized formats and templates to ensure consistency and readability across all SOPs
- Version Control & Process Improvement : Track document revisions, maintain version control and recommend improvements for SOP management processes.
Qualifications
Key Skills
Culture at DCG
DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here :
Benefits Snapshot
All qualified applicants will receive due consideration for employment without regard to personal characteristics or membership in any group protected by federal, state, or local law to include Veteran or disability status. DCG does not tolerate discrimination or harassment of any kind in the workplace, and we are committed to fostering a corporate culture that respects and values differences of thought informed by unique experiences.
If you are a person with a disability needing assistance with the application process, please contact hr@dcgcommunications.com.
Salary : $1,600
