What are the responsibilities and job description for the Application Services Manager position at DCH Health System?
Overview
Performs supervisory activities such as personnel management, budgeting, project management, work order activities, system-wide applications implementation, and applications support & optimization. Evaluates, recommends, configures, assigns resources, and oversee application support for all facilities, departments and physician practice customers. Develops policies, procedures, and define standard operating procedures related to the use, management, and support of applications. Coordinates the interactions between users of computer applications, Information Technology, Informatics, and related vendor support personnel. The Applications Manager must be able to multi-task, perform all duties independently with strong prioritization skills, and be self-directed in utilizing resources to meet objectives. Maintains a high level of standardization and consistency while providing adequate opportunities for team member growth and skill development. Manages multiple resources and projects to effectively implement standard systems and services following Information Technology policies and procedures.
Responsibilities
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
Qualifications
WORKING CONDITIONS
WORK CONTEXT
- Includes: Daily coordinate or lead others, frequently deals with external customers, frequent use of electronic mail, frequent Face-to-Face discussions, demonstrating leadership skills, delegating to team members, addressing conflict, communicating effectively with all types of personalities, Being responsible for outcomes/results.
PHYSICAL FACTORS
- Physical presence onsite is essential.
- May require extended work hours and on-call coverage.
- Ability: Extent Flexibility, Gross Body Coordination, Gross Body Equilibrium
- Activities: talking, hearing, bending, twisting, walking, running, kneeling, crouching, stooping, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls.
- Requirements: Light Work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.
- Must be able to perform the duties with or without reasonable accommodation.
- Hearing and vision must be normal or corrected to within normal range.
OTHER JOB FACTORS
- Must have a valid Alabama driver’s license and the ability to travel to all Health System facilities.
- Abilities: Deductive reasoning, Inductive reasoning, written expression
- Work Styles: Analytical thinking, attention to detail, cooperation, dependability, independence, initiative, innovation, integrity, leadership, and self-control
