What are the responsibilities and job description for the Registrar - Financial Counselors position at DCH Health System?
Overview
The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients.
Responsibilities
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
All other duties as assigned
Qualifications
MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
WORKING CONDITIONS
WORK CONTEXT
Communication through talking, expressing or exchanging ideas by means of the spoken word. Hearing; perceiving the nature of sounds of the ear in order to communicate. Seeing; use of vision to determine characteristics of objects, depth perception, color vision with the ability to distinguish colors. .
Mental capability to maintain patient confidentiality 100% of the time.
PHYSICAL FACTORS
Non-Emergency Department Registrar Staff:
Working indoors in a cubical area, sitting 80% of the time, standing 5%, kneeling 2.5%, squatting/crouching 2.5%, stooping 5%, and walking 5%. Activities include lifting of 35 lbs. Maximum that would be a two- (2) person lift, frequent lifting and/or carrying 20 lbs. Ability to push or pull over carpet floors, concrete ramps and on varied surfaces, a four wheel cart with 50 lb. of paperwork.
Filing that requires reaching, pushing, pulling, and extending the hands and arms in any direction. Stooping and bending the body forward by bending the spine at the waist. To reach lower areas requires kneeling by bending the legs at the knee or crouching by bending the body downward and/or forward by bending the legs and spine. This is 50% of the daily work.
Emergency Department Registrars:
