What are the responsibilities and job description for the Quality Review Coordinator position at DCI Donor Services?
Job Title: Quality Assurance Coordinator
We are seeking a dynamic and enthusiastic individual to join our team at DCI Donor Services. Our mission is to save lives through organ donation, and we want professionals who will embrace this important work.
The Quality Assurance Coordinator performs ocular and tissue donor record quality assurance review in compliance with DCIDS, FDA, EBAA, and AATB policies, procedures, regulations, and standards.
Key Responsibilities:
- Receives, compiles, and prepares the donor record for eligibility review and signature of donor records as applicable.
- Meets with the DCIDS Tissue Bank Medical Director(s) to review, and answer questions pertaining to the information and documentation within the donor record.
- Facilitates requests from hospital/medical examiner or corners facility (or other external entities as requested) for data and medical record documentation in accordance with regulatory and accreditation entity requirements as well as internal DCIDS Policy and procedure.
- Receive, compile, and places appropriate documents within the donor records, when necessary, as required by sharing of donor information.
- Recognizes and reports trends and opportunities for improvement related to donor records and OPO statistics to the DCIDS Quality Assurance Manager.
- Participates in required quality training and educational growth to ensure staff is competent, compliant, and trained in quality related tasks with all regulatory and accreditation entities and internal DCIDS standards.
- Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks.
- If applicable, answers donor recovery screening questions as needed on an on-call basis on behalf of the DCIDS Tissue Bank.
- Assists in training and mentoring of new Quality Assurance Coordinators. Assist in providing initial, periodic and re-training of quality documentation for ocular and tissue donor related activities for quality and recovery staff.
Requirements:
- A High school graduate or equivalent. Associate degree in general studies or related healthcare field preferred.
- 2 years prior medical-related job experience. Tissue or Ocular bank experience preferred.
- Certified Eye Bank Technician (CEBT) or Certified Tissue Bank Specialist (CTBS) preferred.
- Working knowledge of computers and Microsoft Office applications.
- Valid Drivers license with ability to pass MVR underwriting requirements.
Benefits:
- Up to 176 hours of PTO your first year.
- Up to 72 hours of Sick Time your first year.
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage.
- 403(b) plan with matching contribution.
- Company provided term life, AD&D, and long-term disability insurance.
- Wellness Program.
- Supplemental insurance benefits such as accident coverage and short-term disability.
- Discounts on home/auto/renter/pet insurance.
- Cell phone discounts through Verizon.
- Monthly phone stipend.
New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
