What are the responsibilities and job description for the FSR Analyst position at DCI Solutions?
DCI Job Requirement for:
Field Support Representative
Location: Norfolk, VA
Job Description:
Serve as an FSR Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
- Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Qualifications:
5 years of experience fusing intelligence capabilities in support of operations
Prior experience with Gotham (required)
- Gaia or Foundry experience is a plus
Experience training analyst in a classroom setting
Strong knowledge of Excel
Military/Special Operations experience is a plus
Ability to travel domestically 25-50% of the time if needed (potential for CONUS and/or OCONUS)
Active DoD Top-Secret Clearance
Job Type: Full-time
Salary: $100,000-$140,000
Job Type: Full-time
Pay: $100,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Adoption assistance
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid parental leave
- Paid time off
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Profit sharing
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- fusing intelligence capabilities in support of operations: 5 years (Preferred)
- Gotham: 3 years (Preferred)
- briefing high-level leadership: 3 years (Preferred)
- teaching/training other analysts: 3 years (Preferred)
Security clearance:
- Top Secret (Required)
Work Location: In person
Salary : $100,000 - $140,000
