What are the responsibilities and job description for the Account Manager position at DCM INFOTECH LIMITED?
No H1b candidates
We are looking for strong technical candidates
Job brief
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
Responsibilities
- Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
- Lead account strategy and planning and identify opportunities for growth in the account.
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly, communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements
Basic qualifications : BA / BS degree in Business Administration, Sales, or relevant field.