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IT Field Support Technician

DCM INFOTECH LIMITED
Laurel, MD Full Time
POSTED ON 11/15/2024 CLOSED ON 1/13/2025

What are the responsibilities and job description for the IT Field Support Technician position at DCM INFOTECH LIMITED?

* High School diploma/GED or equivalent; Associate s degree preferred * 2 yearsof specialized experience with Active Directory, Windows OS, SCCM, ITIL Methodologies * 1 years of technical support experience preferred * 1 years of experience with software troubleshooting preferred * Strong customer service skills

MUST HAVES:

b. General Experience: 2 Years c. Specialized Experience Experienced in Active Directory, Windows OS, SCCM, ITIL Methodologies

d. Skillset Computer Hardware Repair:

  • 1 years (Preferred) Technical support:
  • 1 years (Preferred) Software troubleshooting
  • 1 years (Preferred) Strong customer service skills
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