Product Operations and Analytics Manager

Description:

The [Product Operations and Analytics Manager, Payments Team] will leverage your natural curiosity and knowledge of data capabilities to deliver analytics and reporting projects within our Payments Business. We are looking for a Senior Analyst to join our team and help shape the strategy, user experience and roadmap for Payments products. You will work with key business stakeholders and team members to identify problems and deliver insights and reporting that influence how we make decisions that have impact at scale. In this role you will be part of a quickly growing business and will help enable expansion and decision making.

Our team works on improving cash flow for Marketplace sellers through Capital and payout products. We want our sellers to have every option available that suits their needs: wherever, whenever, and however they want it. We are leveraging technology and managing partnerships to give our sellers the convenience they want when looking for funding solutions.

You'll Make An Impact By

" Processing complex and large-scale datasets
" Extracting insights from data, tracking trends, and optimizing business metrics.
" Building interactive dashboards, compelling data visualizations and reports to support the business in key performance initiatives
" Creating alerting mechanisms for behavioral insights
" Collaborating across multiple xfn stakeholders including product, business, marketing and engineering
" Designing and executing impactful experiments to enhance product adoption and renewals
" Owning product operations and improving them

You'll excel in this role if...

" You have strong business communication skills, both written and verbal; with ability to communicate and present to business teams, also ability to explain complex technical topics clearly & easily
" You should possess strong business acumen, connecting the business needs to your knowledge of data science theories and methodologies to derive the best approach that is fit-for-purpose
" You have at least 4 years' experience in Mixpanel, SQL, Python, Tableau, Looker, or other data analytics and reporting tools
" You have experience in common experimentation techniques and have strong understanding of analytical techniques like cluster analysis, cohort analysis and more.
" You have the proven ability as a data analyst who develops, optimizes, and enhances analyses using large data sets, reporting, and/or techniques
" You're an inquisitive, out-of-the box thinker who's continually on the lookout for opportunities to improve and innovate
" You have consistently high standards, your passion for quality is inherent in everything that you do
" You have the courage to fail fast

Minimum Qualifications

" Bachelor's degree in technology, analytics, data science or related field.
" 4 years' experience in data analytics and reporting
" Strong hands-on skills in sourcing, cleaning, manipulating, and analyzing large volumes of data using distributed computing platform and visualization tools (Mixpanel, SQL, Tableau, Python, R etc.)
" Proven ability to build partnerships across stakeholders and team members
" Strong planning and project management skills
" Strong written and oral communication skills
" Strong business acumen to harness actionable insights from data