What are the responsibilities and job description for the Customs Compliance Manager position at DCM Staffing?
Customs Compliance Manager or Supervisor –Los Angeles area :
Scope : oversee the US as the priority and then Mexico
Language : Mandarin is a must
Report to : US GM / HQ Customs Director
Prefer : Demonstrated experience in customs brokerage, in-house customs operations, and working with freight forwarders
We are looking for a skilled and detail-oriented Customs Manager to lead our customs clearance operations in the freight forwarding sector. This key role involves ensuring full compliance with local, regional, and international customs regulations while maintaining exceptional service standards for our clients. The ideal candidate will bring strong leadership abilities, excellent problem-solving skills, and extensive experience in customs brokerage and freight forwarding practices.
Supervise and manage customs clearance operations for both import and export shipments.
Ensure precise classification of goods, accurate duty calculations, and timely submission of required documentation.
Stay current on customs regulations, tariffs, and trade compliance standards.
Guarantee adherence to all applicable customs laws and regulations.
Handle and resolve audits, disputes, or penalties related to customs.
Develop and implement strategies to mitigate risks and enhance compliance.
Serve as the primary contact for clients regarding customs-related inquiries.
Offer expert guidance on trade compliance, duty savings, and logistics strategies.
Cultivate strong working relationships with customs authorities and other relevant entities.
Lead, train, and support a team of customs brokers and clearance professionals.
Establish performance objectives and conduct regular evaluations of team performance.
Promote a culture focused on efficiency, continuous improvement, and excellence.
Track and analyze key performance metrics (KPIs) for customs operations.
Identify process improvement opportunities to optimize clearance times.
Generate and present regular reports to senior leadership on customs operations and performance.
Qualifications :
A Customs Broker license is a must and being familiar with Mexico customs is a plus
Bachelor's degree in logistics, supply chain management, or a related field preferred
Minimum 10 years of directly related customs compliance experience
Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Excellent verbal and written communication skills
Good written and verbal skills and the ability to effectively tailor approaches to reach audiences at all organizational levels in both English and Mandarin are required
Demonstrated experience in customs brokerage, in-house customs operations, and working with freight forwarders
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Customs Compliance Manager?
Sign up to receive alerts about other jobs on the Customs Compliance Manager career path by checking the boxes next to the positions that interest you.
