What are the responsibilities and job description for the Detroit Symphony Orchestra Subscription Representative position at DCM?
Passionate about Prokofiev? Moved by Mozart? Thrilled by Tchaikovsky? If you're inspired by incredible orchestral performances, come be a part of something extraordinary. Help keep the performing arts thriving in Detroit, Michigan!
DCM Inc. is a leading telemarketing and fundraising firm, facilitating campaigns on behalf of major arts and advocacy organizations across the country. We are currently looking for theatrical personalities with a passion for the performing arts.
This is an opportunity to do something that really serves a purpose. Our outreach directly supports the Detroit Symphony Orchestra's highest standard of artistic excellence, as well as their transformative education and community engagement programs -- and we're looking to hire those who have the passion and conviction required for success.
We are currently recruiting remote/work from home Subscription Sales Representatives for the Detroit Symphony Orchestra.
Job Profile:
- Calling past donors/subscribers/patrons to sell subscription ticket packages to the 2025-26 season
- Part-Time Shifts: M-Th 4:30-8:30p, Fri-Sat 10a-2p ALL EST
- Flexible scheduling (minimum requirement of 16 hrs per week -- 4 full shifts)
- Comprehensive and ongoing training/coaching
- Mandatory paid training: Thursday 3/27 and Friday 3/28 both from 11am-3pm ES. Both sessions required
- Qualified Leads -- NO COLD CALLING!!
- Team atmosphere; active participation in team meetings via audio and video expected
- ENTIRELY REMOTE/WORK FROM HOME!!
Requirements:
- MUST be knowledgeable and passionate about classical music and the performing arts!!
- A great desire to promote and preserve orchestral music
- A successful sales and/or fundraising background, with the ability to consistently close "sales" and raise money
- An ability to follow directions and read from a script
- High quality customer service attitude
- Computer savvy, with proficiency on multiple softwares/platforms; you must also be able to solve/troubleshoot any potential equipment or internet connectivity issues on the fly!
- Persistent, diligent work ethic; self-motivated while being a team player
- Must have computer or laptop with headset or headphones, good internet connection, and a quiet place to work
- Comfortable receiving feedback/coaching; calls are monitored for quality assurance and productivity
Compensation:
- Base hourly rate (guaranteed minimum wage) plus commission (% of sales)
- Top Performers usually make between $20-$25 per hour every week
- You must be working from one of the following states to be eligible: New York, New Jersey, California, Connecticut, Massachusetts, Michigan, Illinois
TO APPLY: STEP ONE: Call ((347) 352-1701. You MUST leave a message with your name, phone number, email address, where you saw the job listing, what campaign you are applying to (Detroit Symphony Orchestra), your qualifications, and why this position interests you. IMPORTANT: due to multiple campaigns recruiting, YOU MUST STATE THAT YOU ARE APPLYING FOR THE DETROIT SYMPHONY ORCHESTRA SUBSCRIPTION CAMPAIGN in order to direct your application to the appropriate managers! We will not follow up with applicants who do not leave a voicemail. STEP TWO: apply online- https://www.dcmtm.com/careers
At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table.
Why DCM?
- Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued.
- Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement.
- Competitive Compensation: We offer competitive compensation packages to attract and retain top talent.
- Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.
Salary : $20 - $25
