Risk and Compliance Coordinator

Description

The Risk and Compliance Coordinator plays a vital role at DCOMM, supporting risk management, insurance claims administration, and compliance activities across the organization. Based in the Corporate Office in Austin, TX, this administrative position ensures alignment with company standards and regulatory requirements, safeguarding the organization’s operational and legal integrity.

The ideal candidate for this role will bring at least 2 years of experience in claims management and a strong understanding of compliance frameworks, including State, Federal, and OSHA regulations. They should have a detail-oriented mindset, the ability to manage multiple priorities, and a commitment to fostering a culture of safety and accountability.

This position requires a professional who can effectively track and manage certifications, oversee insurance claims, and coordinate with internal and external stakeholders to streamline processes. By handling day-to-day administrative responsibilities and contributing to broader risk management initiatives, the Risk and Compliance Coordinator directly impacts DCOMM’s operational efficiency and compliance posture.

The role demands a proactive individual capable of blending tactical execution with strategic support, ensuring that DCOMM continues to meet high standards of safety, compliance, and operational excellence.

Requirements

YOUR ROLE IN ACTION

• Risk and Compliance Management: Monitor and manage the organization’s risk and compliance activities across all departments, ensuring employees, subcontractors, and vendors meet the company’s certification and compliance standards. Support risk compliance efforts across the business by collaborating with internal teams to address gaps and implement effective mitigation strategies. Ensure that the company’s safety policies comply with all relevant State, Federal, OSHA, and other regulatory requirements.
• Insurance Claims Management: Manage and oversee the lifecycle of insurance claims, including Workers’ Compensation, vehicle incidents, property damage, and other claims. Ensure accurate documentation, timely communication with insurance providers, and thorough investigation of claims to support prompt resolutions. Work with management to develop and implement strategies to reduce claim frequency and severity.
• Insurance Oversight: Serve as the primary contact for COI management. Track and verify insurance documentation for accuracy, oversee expiration dates and renewals, and provide timely reporting on compliance trends and insurance claims. Assist with insurance compliance audits and streamline insurance-related processes to enhance efficiency.
• Vendor and Contract Administration: Oversee vendor onboarding processes to ensure compliance with contractual and regulatory requirements. Manage vendor contracts, ensuring all documentation is current and aligned with corporate policies.
• Facilities and Lease Management: Maintain oversight of facilities leases, ensuring renewals, compliance, and effective management of lease-related documentation. Provide administrative support to align facility management with organizational needs.
• Incident Investigation and Reporting: Manage the processing of incident investigation reports, ensuring timely and accurate documentation and coordination with relevant departments to address findings and implement preventative measures.
• Safety Certification Compliance: Track and manage safety certification compliance for employees and subcontractors, ensuring alignment with company standards and industry regulations. Provide periodic updates and maintain accurate records.
• Operational Support: Provide general administrative support for the Risk Management group, ensuring timely coordination of tasks and efficient use of resources to meet departmental objectives.
• Data-Driven Insights: Leverage reporting and analysis to identify trends, improve processes, and contribute to risk mitigation strategies. Collaborate across departments to align risk and compliance activities with organizational goals.
  
  

What We’re Looking For

• Experience: At least 2 years of experience in claims management, including Workers’ Compensation, vehicle incidents, property damage, or similar areas. Proven experience in risk management, insurance claims administration, or compliance-related roles. Familiarity with managing Certificates of Insurance (COIs), safety certifications, and vendor contracts.
• Compliance and Regulatory Knowledge: Strong understanding of State, Federal, OSHA, and other regulatory requirements related to workplace safety, insurance, and risk management. Demonstrated ability to apply this knowledge to ensure compliance and minimize risk.
• Organizational and Administrative Skills: Highly organized with exceptional attention to detail and the ability to manage multiple tasks simultaneously. Proficiency in maintaining accurate records and coordinating administrative processes effectively.
• Communication Skills: Excellent verbal and written communication skills to effectively collaborate with internal teams, subcontractors, vendors, and external partners. Able to explain compliance requirements clearly and provide guidance where needed.
• Problem-Solving and Adaptability: Strong analytical and problem-solving abilities to identify compliance risks and implement effective solutions. Comfortable working in a dynamic environment and adapting to evolving business needs.
• Data Management and Reporting: Proficiency in database management, tracking software, and generating reports to monitor compliance trends, track certifications, and provide actionable insights to management.
• Collaboration and Teamwork: Demonstrated ability to work effectively across departments and with external stakeholders to align compliance activities with organizational goals.
• Work Ethic and Accountability: Strong sense of ownership, accountability, and a proactive approach to managing tasks and responsibilities. Commitment to maintaining high standards of accuracy and professionalism.
• Commitment to Process Improvement: Eagerness to identify inefficiencies and contribute to the continuous improvement of risk and compliance processes within the organization.
  
  

PHYSICAL & ENVIRONMENTAL CONDITIONS

The Risk and Compliance Coordinator role is an administrative position based in our Corporate Office in Austin, TX. This role supports risk management and compliance efforts across the organization, focusing on ensuring alignment with company standards and regulatory requirements.

• Work Environment: The Risk and Compliance Coordinator role is an administrative position based in the Corporate Office in Austin, TX. The work is performed primarily in an office setting, with minimal exposure to external environmental conditions.
• Travel Requirements: This role has minimal travel requirements, limited to occasional visits for training, team meetings, business meetings, or vendor coordination as needed.
• Physical Requirements: The position involves typical office activities such as sitting for extended periods, working on a computer, and attending meetings. The role does not require heavy physical labor or fieldwork.
• Adaptability: This role requires the ability to manage a structured, office-based work environment effectively. Strong organizational and time management skills are necessary to maintain productivity and meet deadlines.
• Communication and Collaboration: The individual must have excellent communication skills, with the ability to collaborate effectively with internal teams, vendors, and external partners within an office environment.
  
  

LOCATION AND TRAVEL

• Primary Location: The Risk and Compliance Coordinator will work from the Corporate Office in Austin, TX, providing administrative and compliance support to the organization.
• Travel Requirements: This role requires minimal travel, limited to occasional trips for training, team meetings, business meetings, or vendor coordination.
• Lodging Expenses: For any required travel, lodging expenses will be covered by the company, ensuring accommodation needs are met.
• Per Diem for Meals: A per diem will be provided for meal expenses during any required travel.
  
  

Employee Benefits

• Competitive Wages: Offering a salary that is competitive within the industry.
• Paid Training: Providing training programs at no cost to the employee, ensuring skill development and career growth.
• Health Insurance: In accordance with the company benefits package.
• Paid Time Off (PTO): PTO policy to support work-life balance.
• Company-Provided Uniforms: Uniforms are provided by the company, ensuring a professional appearance and compliance with safety standards.
• Technology: Essential technological tools, including a laptop, iPad, and necessary software applications required to perform job duties, are provided to enhance productivity and connectivity in the workplace.