What are the responsibilities and job description for the Dental Lab Technical Advisor | Marketing Coordinator | Marketing Assistant | Customer Service Rep. position at DCS Lab?
Job Description
Job Description
Job Description : Clinical Support Technical Advisor Dental Laboratory
Location : Huntsville, Alabama
Compensation : $20$25 per hour
Position Overview :
We are seeking a highly skilled Clinical Support Technical Advisor with a strong background in clinical dental assisting, particularly in a digital dental practice setting. This role is critical to ensuring providers receive prompt, accurate, and professional support for any technical or procedural inquiries. The ideal candidate will have exceptional communication skills, meticulous follow-through, and a customer-focused approach to problem-solving.
Key Responsibilities :
- Serve as the primary point of contact for provider inquiries related to dental laboratory services and digital workflows.
- Provide expert-level guidance on clinical and technical questions, ensuring accurate and timely responses.
- Collaborate with internal teams to address complex provider concerns and develop effective solutions.
- Maintain detailed documentation of support interactions, ensuring consistent and thorough follow-up on all cases.
- Stay up-to-date with industry trends, digital lab technologies, and best practices to provide informed support.
- Assist in training and education initiatives for providers and internal staff as needed.
Qualifications :
Benefits :
If you are passionate about bridging the gap between clinical dentistry and digital lab technologies while delivering top-tier provider support, we encourage you to apply!
Salary : $20 - $25
