What are the responsibilities and job description for the Collections Team Member I, Full-Time, Remote (MA, NH, GA ONLY) position at DCU Opportunities?
Schedule |
Schedule: Monday-Friday: 3 days 11-8, 2 days 8-5, and Saturdays 9-3 at least twice per month (40 Hours) |
What You’ll Do |
Summary/Objective: Contact all members with delinquent accounts and overdrawn shares facing financial difficulty by assisting the member towards restoring their good standing status with the Credit Union. Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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What You’ll Need |
Education and Experience Requirements:
Additional Eligibility Requirements:
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What We Do |
DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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