Senior QA Engineer, Marlborough or Chelmsford, Hybrid, Full-time

Schedule

Monday-Friday 8-5 (40 hours) Hybrid 5 days/month in-office

What You’ll Do

Summary/Objective:
We are seeking a Senior Quality Assurance Engineer to drive quality innovation and automation across PegaSystems, Robotic Process Automation (RPA), and other IT applications. This role is critical in modernizing our quality practices, ensuring seamless integration of automation frameworks, and helping the team scale at an accelerated pace.

The ideal candidate will bring deep expertise in test automation, continuous testing, and modern QA methodologies. You will collaborate with developers, business analysts, and IT leaders to create and maintain efficient testing strategies, ensuring software is reliable, scalable, and aligned with business needs. Experience with or interest in learning PegaSystems and RPA are a plus.

This role is an opportunity to establish best-in-class automation frameworks, CI/CD integration, and proactive quality practices that minimize defects and enhance development velocity.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the development of automated testing strategies for PegaSystems, RPA, and enterprise IT applications to improve efficiency and accuracy.
• Work with engineering resources across platforms (Pega, RPA, others) to define, implement, and optimize end-to-end testing strategies.
• Collaborate with product managers, developers, and business analysts to ensure quality standards align with business needs.
• Analyze defects, identify trends, and drive proactive quality improvements to reduce production issues.
• Drive test coverage improvements across unit, integration, regression, and user acceptance testing (UAT).
• Establish and maintain a scalable test automation framework that integrates seamlessly with CI/CD pipelines.
• Explore utilization of cutting-edge QA methodologies - including shift-left testing, exploratory testing, and test-driven development (TDD) – as well as necessary tooling to support their implementation.
• Mentor QA team members and contribute to a culture of continuous learning and process improvement.
• Oversee documentation and reporting of testing results and quality assurance plans.
• Perform other job-related duties as assigned by Manager(s).

What You’ll Need

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.