What are the responsibilities and job description for the Service Technician/Assistant Technician position at DDP Group Inc?
Our Service Techs are directly responsible for self-management of professional service response activities related to regional, local and national accounts and commercial roofing projects. We are willing train motivated, customer service orientated candidates who are looking for a great career!
The ideal candidate will have at least 5 years of experience working on many different commercial roof systems for the experienced technician position. The ideal candidate for the assistant technician position will be a highly motivated, customer service focused individual and is eager to learn an exciting trade !! An absolute must is excellent customer service experience and a valid driver's license.
The main job responsibilities include:
- Provide roof service technician response activities, traveling by company-provided vehicle, to respond to customer needs within 4 hours after notification. The Tech will be available to the dispatcher 24-hours a day, 7-days a week for emergency services, but will generally work a five or six day workweek.
- Provide high quality roofing repair work on a variety of commercial roof systems and perform contracted scope of work or better.
- Perform all work in a safe manner in accordance with OSHA regulations and our Safety Manual.
- Be able to communicate in person, via telephone and through computer on a daily basis to office staff and customers.
- Occasional travel throughout the Eastern US is required, including overnight travel.
This is a great opportunity for a motivated individual with the right experience. We offer a full range of benefits, including 401(k) with company match, and medical insurance. If you feel you meet these qualifications, and are ready for a career with a growing company, please respond via e-mail with your resume and salary requirements. Those without a resume should list their address, phone number, salary requirements and some detailed work experience in an email response. Must pass a drug screen and background check.
