What are the responsibilities and job description for the Dental Office Coordinator position at DDS Network?
We are seeking cross trained Dental Office Coordinator/Assistant to join our dental offices (traveling to multiple practices may be required).
As the initial point of contact for our patients, you will represent the dental office with warmth and professionalism, providing exceptional patient service and support. Your role will involve actively listening to our patients and utilizing your genuine passion for dental care to meet their needs. We foster a positive company culture that values personal growth, teamwork, and mutual trust among team members.
Key Responsibilities:
- Managing the new patient experience
- Overseeing communication and practice management software
- Handling multi-line inbound phone calls
- Providing support to the clinical team
- Managing patient benefits and treatment estimates
- Conducting office tours for patients
- Scheduling appointments
- Communicating with patients via phone calls, texts, and emails
- Ensuring compliance with regulations and coordinating necessary tasks
- Presenting treatment options to patients
- Processing payments and refunds
- Performing administrative tasks such as faxes and scans
- Maintaining office cleanliness and organization in collaboration with the clinical team
- Recording and reporting office and department statistics
- Assisting the dentist as needed
- Taking x-rays
- Performing additional duties as assigned by management.
Qualifications:
- Healthcare education and/or work experience in the dental or medical field preferred.
Benefits (for full-time employees):
Health insurance, Paid time-off, Paid holidays, Discount on dental services
This position offers an incredible income opportunity, bonus and longevity in a low stress, first class environment and great pay.
All duties are performed under the guidance of Dental Care Providers (DCPs) and upper management.
Management retains the authority to adjust, amend, or supplement job responsibilities, either verbally or in written form, as deemed necessary.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to commute to multiple practices?
Work Location: In person
Salary : $17 - $23
