What are the responsibilities and job description for the Warehouse Manager position at DE Investments?
Primary Role: Support production personnel and management. Manage and control all SERVPRO® warehouse related activities. Follow and enforce all safety procedures on the facility and/or job site. Resolve problems quickly as they arise. Perform all assigned duties to ensure customer needs are met. Respond to service calls when needed.
Results Expected: Vehicles, equipment, facilities and grounds remain clean and orderly. Equipment is maintained or repaired as needed or required. Supply levels are inventoried, controlled and maintained. All documentation is completed in a timely and accurate manner. Communications to Production Managers, Operations
Manager, General Manager, Owner and customer are timely.
Production: Warehouse Work
a.Plan and organize materials and items in the warehouse.
b.Receive and handle materials into the warehouse.
c.Create, plan and implement accurate inventory controls.
d.Maintain inventory levels on required products and supplies.
e.Maintain, clean and/or repair assets for use in the warehouse and field.
?Create and maintain maintenance records and/or checklists for all vehicles, equipment and warehouse items as required by manufacturer?s guidelines and/or any applicable federal, state or local regulations.
?Perform daily, weekly, and monthly vehicle maintenance checklists and equipment maintenance checklists as assigned.
?Ensure all items leaving the warehouse are clean, disinfected and serviceable.
?Ensure vehicles and equipment are in excellent operating condition and maintain a professional appearance.
?Report any nonoperational equipment/items to the operations manager.
?Repair or have repaired, any damaged equipment/items noted during inspections or reported to you.
?Any equipment/items noted as creating a safety hazard shall be tagged and removed from service and reported immediately to the operations manager.
f.Maintain, clean and organize the warehouse, grounds, restrooms, hallways and offices as assigned.
g.Oversee facility maintenance.
h.Manage job file documentation.
?Maintain accurate records of customer item location and update all pertinent parties, records or charts to any change in that location immediately.
?Complete all documentation for job files.
i.Coach and train production technicians.
?Train production technicians on equipment cleaning and maintenance.
?Assist production technicians in seeking all relevant equipment and supplies.
?Model professional behavior and customer relations skills.
2.Human Resources: Communication Management
a.Ensure clear two-way communication with manager.
?Keep operations manager informed of equipment, product or supply issues.
b.Ensure clear two-way communication with production managers.
?Keep production managers informed of equipment, product or supply issues.
c.Ensure clear two-way communication with office team.
?Keep office team informed of equipment, product or supply issues.
d.Ensure clear two-way communication with crew chiefs and production technicians.
?Keep crew chiefs and production technicians informed of equipment, product or supply issues.
e.Responsible to communicate in a timely, honest and clear manner.
?Using proper communications is vital to team results.
3.Executive: Professional and Personal Development
a.Continue development of production skills and expertise of services,
cleaning products and equipment knowledge.
?Participate in training activities.
?Complete certification through the SERVPRO® Employee
Certification Training Program (ECTP) and relevant Institute of Inspection, Cleaning, and Restoration Certification (IICRC) certifications.
?Complete all relevant training programs and achieve all relevant production certifications.
?Know product application sheets to ensure proper usage.
?Know Safety Data Sheets (SDS) to ensure safe usage.
?Know how to properly operate equipment from reading owner?s manuals, specification sheets and training with other team members.
b.Continue development of management, team building, and leadership skills.
4.Finance: Financial and Equipment/Asset Management
a.Control costs of products and supplies.
?All company expenses must be documented and within budget, as set forth by Franchise Management. All expenses outside of the budget must have prior approval of the operations manager, general manager and/or owner.
b.Manage equipment, product and supplies.
?Protect and utilize equipment, products and supplies ensuring Franchise property is utilized efficiently and effectively.
?Ensure that production technicians are cleaning and maintaining vehicles, equipment, and facilities.
?Complete monthly inventory of equipment and supplies.
?Report any real or perceived abnormalities in product or supply. levels or usages.
5.Executive: Safety and Risk Compliance/Management
a.Understand and utilize all safety and risk management guidelines in the warehouse, in the office, on the grounds, on a job site and while traveling.
?Maintain a clean, safe work area.
?Comply with all Franchise, SERVPRO®and OSHA safety policies.
?Utilize cleaning products, supplies, equipment, and personal protective equipment properly.
?Wear appropriate safety equipment and follow safety procedures.
b.Attend safety training.
6.Additional: Other Duties, as Assigned
a.Take ownership of Roles and Responsibilities.
?Identify ways to be more efficient.
b.Handle recurring and unique tasks, as necessary
?Handle other tasks and duties as business needs require.
7.Start Coffee, Clean Coffee Pots
8.Maintain supplies in break room - coffee, supplies, etc
9.Lights On/Off
10.Obtain Forklift Certification
Results Expected: Vehicles, equipment, facilities and grounds remain clean and orderly. Equipment is maintained or repaired as needed or required. Supply levels are inventoried, controlled and maintained. All documentation is completed in a timely and accurate manner. Communications to Production Managers, Operations
Manager, General Manager, Owner and customer are timely.
Production: Warehouse Work
a.Plan and organize materials and items in the warehouse.
b.Receive and handle materials into the warehouse.
c.Create, plan and implement accurate inventory controls.
d.Maintain inventory levels on required products and supplies.
e.Maintain, clean and/or repair assets for use in the warehouse and field.
?Create and maintain maintenance records and/or checklists for all vehicles, equipment and warehouse items as required by manufacturer?s guidelines and/or any applicable federal, state or local regulations.
?Perform daily, weekly, and monthly vehicle maintenance checklists and equipment maintenance checklists as assigned.
?Ensure all items leaving the warehouse are clean, disinfected and serviceable.
?Ensure vehicles and equipment are in excellent operating condition and maintain a professional appearance.
?Report any nonoperational equipment/items to the operations manager.
?Repair or have repaired, any damaged equipment/items noted during inspections or reported to you.
?Any equipment/items noted as creating a safety hazard shall be tagged and removed from service and reported immediately to the operations manager.
f.Maintain, clean and organize the warehouse, grounds, restrooms, hallways and offices as assigned.
g.Oversee facility maintenance.
h.Manage job file documentation.
?Maintain accurate records of customer item location and update all pertinent parties, records or charts to any change in that location immediately.
?Complete all documentation for job files.
i.Coach and train production technicians.
?Train production technicians on equipment cleaning and maintenance.
?Assist production technicians in seeking all relevant equipment and supplies.
?Model professional behavior and customer relations skills.
2.Human Resources: Communication Management
a.Ensure clear two-way communication with manager.
?Keep operations manager informed of equipment, product or supply issues.
b.Ensure clear two-way communication with production managers.
?Keep production managers informed of equipment, product or supply issues.
c.Ensure clear two-way communication with office team.
?Keep office team informed of equipment, product or supply issues.
d.Ensure clear two-way communication with crew chiefs and production technicians.
?Keep crew chiefs and production technicians informed of equipment, product or supply issues.
e.Responsible to communicate in a timely, honest and clear manner.
?Using proper communications is vital to team results.
3.Executive: Professional and Personal Development
a.Continue development of production skills and expertise of services,
cleaning products and equipment knowledge.
?Participate in training activities.
?Complete certification through the SERVPRO® Employee
Certification Training Program (ECTP) and relevant Institute of Inspection, Cleaning, and Restoration Certification (IICRC) certifications.
?Complete all relevant training programs and achieve all relevant production certifications.
?Know product application sheets to ensure proper usage.
?Know Safety Data Sheets (SDS) to ensure safe usage.
?Know how to properly operate equipment from reading owner?s manuals, specification sheets and training with other team members.
b.Continue development of management, team building, and leadership skills.
4.Finance: Financial and Equipment/Asset Management
a.Control costs of products and supplies.
?All company expenses must be documented and within budget, as set forth by Franchise Management. All expenses outside of the budget must have prior approval of the operations manager, general manager and/or owner.
b.Manage equipment, product and supplies.
?Protect and utilize equipment, products and supplies ensuring Franchise property is utilized efficiently and effectively.
?Ensure that production technicians are cleaning and maintaining vehicles, equipment, and facilities.
?Complete monthly inventory of equipment and supplies.
?Report any real or perceived abnormalities in product or supply. levels or usages.
5.Executive: Safety and Risk Compliance/Management
a.Understand and utilize all safety and risk management guidelines in the warehouse, in the office, on the grounds, on a job site and while traveling.
?Maintain a clean, safe work area.
?Comply with all Franchise, SERVPRO®and OSHA safety policies.
?Utilize cleaning products, supplies, equipment, and personal protective equipment properly.
?Wear appropriate safety equipment and follow safety procedures.
b.Attend safety training.
6.Additional: Other Duties, as Assigned
a.Take ownership of Roles and Responsibilities.
?Identify ways to be more efficient.
b.Handle recurring and unique tasks, as necessary
?Handle other tasks and duties as business needs require.
7.Start Coffee, Clean Coffee Pots
8.Maintain supplies in break room - coffee, supplies, etc
9.Lights On/Off
10.Obtain Forklift Certification
