What are the responsibilities and job description for the Operations Manager position at De La Paz Cleaning and Rental Service LLC?
DLP Services is one of the leading commercial cleaning companies in the United States. We are currently looking for an experienced Manager to join our team.
POSITION TITLE: Operations Manager
Location: San Antonio, TX
FLSA: Non-Exempt.
Classification: Full-time.
Operations Manager
The Operations Manager will oversee the daily operations, budgeting, safety, compliance, personnel, and staffing needs for the assigned location(s). This position is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of the locations assigned. Will utilize effective methods and strategies to carry out responsibilities.
Tasks, Duties, and Responsibilities:
- Effectively manage Managers/Supervisors in assigned locations.
- Financial - Review expenses and payroll data to improve profitability. Prepare and control operational budgets.
- Plans effective individual contracts and strategies to maximize the financial well-being of the company.
- Best Practices - Monitor adherence to rules, regulations, and procedures.
- Production - Coordinate and monitor the work of multiple locations. Ensure quality of services provided. Collaboratively work with Managers and staff to ensure costs are maintained in all areas and that profitability is being achieved. Ensure contract requirements are being fulfilled.
- Communication - Work effectively with the team and improve communications to better achieve customer and company goals. Coach incumbent operations management team and ensure proper coordination exists and bottlenecks are removed. Work effectively with another department in the organization.
- Sales and Customer Service - Plan and support all DLP sales and marketing activities/efforts.
- Strategic Input - Effectively interact with upper management of the organization. Assist in the strategic plans for operational activity as needed. Implement and manage all contracts assigned and operational needs.
- Must perform other duties as assigned.
- 50% travel minimum
Education and Experience:
- College degree in business administration, commerce, management, industrial technology, or industrial engineering is preferred but not required. Will take into consideration directly related experience.
- 5 plus years of Janitorial Operations experience; managing multiple locations.
- Knowledge of working with multiple workgroups - Union environment, Service Contract Act (SCA), and Private Sector employees preferred
- Operations Manager must possess the ability to work with little to no direct supervision because this position will oversee multiple individual locations/contracts within an organization.
- Oversee individual location managers and other supervisory personnel, in addition to non-management employees.
- The selected person must possess considerable communication and problem-solving skills because they must keep information flowing to individual personnel at assigned locations to higher-level executives, identify workplace problems, communicate policy initiatives, and implement goal-setting initiatives.
ALCOHOL AND DRUG TESTING POLICY:
This position is subject to pre-employment drug testing. DLP SERVICES has a Drug Free Workplace Policy that includes Post-Accident Testing, Random Testing, and/or Reasonable Suspicion Testing.
This position will report to: Sr. Operations Manager/ Director of Operations
Employee Benefits:
- PTO, Holidays.
- We offer a comprehensive package.
- Medical, Dental, Vision, and Life Insurance.
Company Website: dlpservicesllc.com
DLP SERVICES IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER.
