What are the responsibilities and job description for the Lazy Lizard Server position at de Lazy Lizard?
Job Description
Job Description
Dead Freddies is hiring Servers!
Secure your year round job in Ocean City now! OC has lots of great conventions and activities to keep the town alive throughout the year!
We can set up a set schedule that works with you!
We are a pirate-themed restaurant with great beach playground options for families as well as sports & tiki bars for adults. Our focus is fresh, quality food & drinks cooked to order & served with lots of interaction with our guests. We strive to give guests an experience they will remember long after their vacation is over.
As a server you are the one person in the restaurant who is the most responsible for shaping the guests experience. We expect you to go above & beyond with each party by recommending signature items, providing insight & engaging the guests. Each party that you wow with your service is an opportunity to make a regular guest which puts more money in your pocket & your teammate’s pockets. Servers must always work as a team to ensure guest satisfaction & to maintain restaurant cleanliness & stock. Be the kind of coworker you would want to have! Servers must be upbeat, kind, approachable & knowledgeable.
Servers will be ranked based on their up-sells & errors. This ranking is used to determine section sizes. Servers should actively try to move their way up on the ranking charts.
Duties
- Responsible for arriving to work with a positive attitude, on time & prepared to work in the correct uniform with all assigned supplies.
- Responsible for following training & following all procedures & rules covered in the employee handbook & training materials.
- Responsible for maintaining a clean section & server station & following all health department guidelines to ensure the safety of our guests.
- This includes following spill procedures & sweeping sandy floors.
- Responsible for keeping all tools in their labeled locations & reporting when items are missing or need to be replaced.
- Responsible for completing Jolt lists for your section
- Responsible for working in your own section & ensuring the satisfaction of guests within your section while assisting neighbors in their section by pre-bussing & running drinks.
- Maintain a positive working environment for yourself & other employees around you, promote teamwork & efficiency.
- Due to the size of the restaurant servers must work together & help each other make more money & achieve bigger sections.
- Responsible for getting managers involved in every guest issue & not attempting to fix problems yourself.
- Responsible for money handling & collecting payment for all checks.
- Responsible for serving alcohol responsibly & following alcohol service guidelines as outlined in training.
- Responsible for using knowledge gained from training to answer guest questions.
- You should see yourself as each table’s personal expert & navigate the menu with them instead of letting them stumble through it.
- Responsible for providing personalized service to each guest in a warm & engaging manner.
- Convey your own personality professionally & get to know your guests don’t make it a drive through experience.
- Responsible for properly using radios to communicate with staff members.
Lunch shift is estimated to be 11am-4pm.
Dinner shift is estimated to be 4pm-12am