What are the responsibilities and job description for the Hiring Now- Entry Level Account Manager position at DE Management Associates?
At Ursa Innovations, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Entry Level Account Manager and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Entry Level Account Manager and Customer Service Team. If you are team-spirited, share a passion for cultivating relationships, and have a desire to assist others, then the Client Relations Associate role was made for you!
Responsibilities of a Entry Level Account Manager:
- Establish and maintain long-lasting business and client relationships
- Identify, troubleshoot, and provide clients with resolutions to their issues and concerns
- Maintain open communication between our clients, their consumers, and our Entry Level Account Manager Team
- Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions
- Provide clients with an individualized purchasing experience and utmost customer service
- Coordinate with the sales team to ensure process orders are completed and installation dates are set
- Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Account Managers
- Collaborate with fellow Entry Level Account Manager, and other Customer Service and Sales team members so that all sales targets are met
The Ideal Candidate as a Entry Level Account Manager:
- High School Diploma or equivalent certification required
- Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred
- 1-3 years of experience working in Account Management, Customer Service, Hospitality, Sales, or other related fields preferred
- People-oriented and passionate about building relationships
- Charismatic and personable demeanor that transpires to fellow Account ManagersAssociates and other Customer Service team members
- Results-driven and self-motivated to improve interpersonal skills
- Practices active listening and is empathetic to client’s concerns
- Solution-oriented and takes initiative in resolving unexpected challenges
#LI-Onsite
Salary : $48,000 - $58,000
