What are the responsibilities and job description for the Self Storage Manager position at DE Storage?
If you enjoy helping people face-to-face and being part of a great team, DE Storage has an exciting opportunity for you!
We are seeking an enthusiastic and motivated professional for a full-time Property Manager position at our newest facility located in Milton DE. This enterprising and resourceful candidate will be expected to create and maintain high quality relationships with our tenants, process storage unit rentals, collect and post rent payments, maintain files and complete data entry into self-storage software.
Quarterly incentive bonus in addition to salary and paid time off!!
This independent position will require a self -starter who is available:
Monday, Tuesday, Thursday and Friday 8:00AM to 4:00PM; Saturday 9:00AM to 3:00PM
Off Sunday and Wednesday.
Saturday availability is required.
Proficient knowledge of computers/applications including Microsoft Word, Excel, and Outlook is essential. Experience with self-storage system a plus.
Self-storage, customer service or hospitality experience are a plus.
Must have a clean driving record.
Essential Functions:
- Administration
- Open and Close facility per company policy and procedures
- Prepare, complete, and enter lease agreements/payment information in system
- Collect and process rent payments
- Scan checks upon receipt and report deposit to Bookkeeper
- Verify tenant information and update tenant ledger and notes as necessary
- Maintain delinquencies within acceptable range through collection phone calls, email, notices and auction procedure
- Complete daily lock walks to ensure units are secured per company policy
- Complete daily walk of facility and surrounding property to observe, resolve and/or report security, maintenance, or cleanliness issues
- Complete weekly facility audits to verify over locks and vacant/occupied units are correct
- Generate/Review all monthly reports
- Be aware of current rate changes; rent increases; paid through dates; administrative fees; auto pay options and fees
- Understand and administer all security systems and procedures to ensure protection of tenant’s possessions, company property and buildings
- Prepare schedule planner for part-time managers
- Submit part-time manager’s time sheets
- Maintain accurate records and reports
- Understand and remain up to date on company policies and procedures
- Business Development
- Represent and further brand recognition in the community
- Build customer relations by providing consistent high quality customer service
- Conduct facility tours and explain features and benefits; types, sizes, cost of units; hours of operation; discounts; other services and products available
- Report to Director of Self-Storage Operations in a timely manner
- Any written or verbal tenant disputes
- Schedule changes after reviewing weekly schedule
- Physical Demands
- Must be able to occasionally lift up to 50lbs
- Must be able to stand, bend, squat, push, pull, reach, and twist repetitively
- Must be able to stand continuously for long periods
- Must be able to climb ladders and tolerate heights
- Must be able to tolerate climate changes
- Knowledge, Skills, and Abilities
- High School diploma or GED
- Must be proficient in Computer use and applications
- Ability to collaborate with all levels of the organization and be a business partner with management
- Ability to maintain and ensure confidentiality of employee and company information
- Attention to detail and accuracy
- Perform additional duties as needed and/or assigned
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- To be considered for this position you must have a clean driving record and valid driver's license and answer Yes or No to this question. Do you have both a clean driving record and valid driver's license?
Experience:
- Customer Service: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $42,000