What are the responsibilities and job description for the Volunteer Manager Hospice position at Deaconess Hospice?
We are hiring for a Volunteer Manager.
At Deaconess Hospice in Biloxi, MS, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
- Responsibilities for internal applicants:
The Hospice Volunteer Manager supports the company's operations by leading, managing, and coordinating agency volunteers. Essential functions include coordinating recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines.
- Implement necessary actions to ensure that the program meets the standards set by regulatory or certification bodies, and company pillars, regarding the participation of volunteers.
- Submit timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours.
- Meets with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
- Assign volunteers to appropriate activities.
- Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor.
- Maintains accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.
- Implement necessary actions to ensure that the program meets the standards set by regulatory or certification bodies, and company pillars, regarding the participation of volunteers.
- Submit timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours.
- Meets with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
- Assigns volunteers to appropriate activities.
- Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor.
- Maintains accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.
- Directs and documents an on-going recruiting effort to increase volunteer participation.
- Screens all potential volunteers.
- Supervises the orientation and training of volunteers.
- Plans, conducts, and maintains records for volunteer training classes.
- Monitors, manages, and evaluates volunteers’ performance and provide guidance and corrective action as appropriate.
- Implements on-going continuing education programs for volunteers.
- Conducts volunteer appreciation activities. Administers annual evaluations to Hospice Volunteers.
- Provides direction for the solving of problems involving volunteers and implements solutions.
- Participates in the QAPI program and processes.
- Maintains volunteer personnel file, completes assigned competencies through LHC Connect and attends in- services if applicable.
- High School diploma or equivalent is required
- Associate degree or work equivalent is preferred
- Experience in health environment preferred
- Experience in working with people
- Proven management and leadership skills are preferred
Skill Requirements
- Excellent writing and presentation skills
- Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
- Effective communication skills with a positive and outgoingattitude.
- Ability to coordinate and evaluate volunteer services.
- Strong computer skills with Microsoft suite. Ability to learn multiple applications.
- Excellent time management and organizational skills, consistent and flexible in a changing environment.
- Ability to exercise sound independent judgment and take initiative.