What are the responsibilities and job description for the Patient Intake Specialist I position at Deaconess Hospital, Inc.?
Join our Team
We are looking for a compassionate, caring and dedicated Patient Access Intake Specialist to join our team and help us continue our tradition of excellence.
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to fitness centers
- Career advancement opportunities
Job Overview
Collects information via phone, in person (bedside or registration bay) or from the website to accurately register patients. Verifies eligibility and discusses ABN notices when appropriate. Collects, secures and posts payments from patients. Disperses change and accepts deposits from other locations or retail points. Greets patients, provides routing assistance (arranging transport or escorting patients) to point of service. Provides wayfinding and guided tours of the facility. Acts a resource for all areas of the facility. Delivers amenities, VIP gifts, bereavement gifts and thank you cards. Provides security assistance to vehicles. Assists travelers with transportation arrangements. Works with ADON, doctors and nursing staff for proper bed placement and admission orders. Provides cross coverage for all areas of the Access Department including post admit. Accurately review and resolve billing claim edit, follow-up workqueues, and patient workqueues that are assigned related to registration errors. COVID screening and COVID related registration.
Education and Experience
Completion of High School or GED is required. Knowledge of the health care revenue cycle is preferred. Understanding insurance is a plus.
Gibson Campus
Patient Access Gibson
Day Shift
M-S VARIES
Patient Access
