What are the responsibilities and job description for the Medical Office Assistant - ENT Clinic position at Deaconess Illinois Specialty Clinic, Inc?
Join Our Team
We are looking for compassionate, caring, and dedicated staff to join our team and help us continue our tradition of excellence.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part-time/supplemental – Day/Eve/Night
- Tuition reimbursement
- Payactiv- earned wage benefit-work today get paid tomorrow
- Career advancement opportunities
- Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Job Overview
This position is key to centralized patient appointment scheduling. Candidates must possess the ability to provide a positive patient oriented experience for all customers both over the phone and in person. The candidate must possess strong computer skills and exhibit attention to detail in the provision of medical scheduling services to the patient, family members, visitors and physicians in the Access Center setting. Assists in scheduling and rescheduling appointments. Obtains demographic, insurance and other related information from patients when registering for appointment. Assists in coordinating patient payments, posting charges, issuing receipts and posting payments and other duties as assigned. Shifts will vary based on department needs.
Education and Experience
Completion of High School or GED preferred
Keywords: Receptionist, Office Assistant, Front Desk
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Job Security: Inspired to perform well by the knowledge that your job is safe
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help