What are the responsibilities and job description for the Automotive Customer Service Advisor position at Dealer Accessory Service?
Automotive Aftermarket Service Advisor
About Us
Here at Dealer Accessory Service our mission and belief is to invest in the right people, technology and equipment to be the most productive and efficient in our industry. We are a fast paced hard working company with strong work ethics. Having 40 years of business experience, our average employee has worked here for 22 years.
We are looking for an experienced, well rounded Automotive Service Advisor to join our growing team.
Responsibilities
Automotive Service Advisor will be responsible for:
- Assisting Dealerships & Fleet companies with commercial equipment up fits.
- Serve as a liaison between technicians and clientele.
- Handle administrative and customer relations aspects of the service department.
- Interact with OEM's, their representatives, and their dealers (Ford, GM, Nissan, Chrysler, etc..)
- Assist in maintaining commercial dealer relationships.
Qualifications
Qualifications for the Automotive Service Advisor:
- Minimum 2 years vehicle repair or automotive service experience.
- Applicants must be at least 18 years old and have a valid driver's license.
- High School Diploma, Vocational/Technical School graduate or equivalent.
- High productivity while maintaining high quality work.
- Ability to understand manufacturer's & vehicle specifications.
- Exceptional communication skills - both oral and written.
- Must be able to work in a fast paced setting.
- Strong multi-tasking skills.
- Experience with Microsoft products and general e-mail commutation skills.
- Understand automotive language to effectively resolve problems.
Benefits
- Paid Time off & Holiday's
- Company discount program
- Medical Insurance
- Retirement plan (simple IRA)
If you are an experienced Automotive Service Advisor looking for a new opportunity in a growing industry, we look forward to hearing from you!'
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Benefits offered:
- Paid time off
- Health insurance
- Retirement benefits or accounts
Work Location:
- One location
Management:
- Store Manager
- Assistant Manager
- Front End Manager
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Automotive service background: 3 years (Required)
- Automotive: 5 years (Preferred)
License/Certification:
- drivers license (Required)
Work Location: In person