What are the responsibilities and job description for the IT Field Technician - Entry Level position at Dealership Technology Solutions?
Dealership Technology Solutions is seeking a Full-Time Entry Level IT Field Technician in the Glendale, AZ area. This role will work up to 40hrs/week and will require occasional on-call support on weekends for on-site emergencies.
Summary:
This is an entry-level position. The IT Field Technician is responsible for providing on-location end-user support. This role is responsible for documenting procedures and managing incidents to resolution or escalation to a more senior team member.
Responsibilities:
- Provide on-site desktop support for end users' workstations and related office equipment
- Configure and deploy workstations and printers
- Install, configure, and troubleshoot work related software
- Document, track, and monitor support requests and provide timely feedback to end-users during and upon resolution
- Some out of state travel may be needed (not frequent)
- Other duties as assigned
Qualifications:
- Organizational and time management skills with strong attention to detail
- Written, verbal and interpersonal communication skills
- Working knowledge of Windows operating systems
- Working knowledge of internal PC components
- Ability to primarily work independently and occasionally in small teams
- Ability to learn and retain information
About Dealership Technology Solutions:
Dealership Technology Solutions is a managed services company specializing in providing support to car dealerships. We strive for excellence in our ability to service our customer quickly and efficiently.
Job Type: Full-time
Pay: $35,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekends as needed
Work Location: Hybrid remote in Glendale, AZ 85308
Salary : $35,000