What are the responsibilities and job description for the Medical Assistant II position at Dean's Professional Services?

Dean's Professional Services is now hiring a qualified Medical Assistant II to work for a Hospital Facility in Sugar Land, TX. . MA Certification from a third party organization required and must have pediatric experience and 2 Years of Medical Assisting experience.

We are on a mission to create care that is more convenient and professional, with solutions that are value-based and patient-centered. To accomplish this, we are looking for individuals who share our sense of excellence and are ready to embrace new opportunities!

Job Duties :

Welcomes and interacts with all patients, families, and visitors in a professional, timely, age-appropriate, and culturally sensitive manner.
Responds to customer questions with prompt information and / or service related to appointment status, wait time, or unanticipated problems.
Communicate with patients, staff, and providers regarding patient arrivals, delays, and clinic processes.
Proactively approaches dissatisfied customers and implements customer service recovery measures.
Identifies prolonged wait times for patients in the waiting room and reports to the clinic manager.
Obtains translation services as needed for customers.
Participates in clinic meetings to assist in planning optimal patient flow for session / day.
Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written / verbal feedback.
Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.

Job Requirements :

High School Diploma or Equivalent - Required

2 years of MA Experience - Required

Pediatric experience - Required

English / Spanish Bilingual - Preferred

Knowledge of nursing / medical assistant patient care tasks, the managed care industry, appointment scheduling, related

Medical terminology and customer service concepts.

Ability to operate proficiently a personal computer and basic clinic / patient care, and office equipment; demonstrate interpersonal skills; demonstrate good verbal communication skills; demonstrate good time management skills and provide excellent customer service skills.

The ability to demonstrate quick decision-making and self-initiated work behaviors is necessary

REQUIRED : ONE of the Certifications or Registrations listed below :

CCMA - Cert-Cert Clinical MA - CCMA National Healthcareer Association Or

CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants Or

EMT - Emergency Medical Techn Texas Department of State Health Services Or

EMT-A - Advanced EMT Texas Department of State Health Services Or

EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services Or

EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services Or

EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services Or

LIC PAR - Lic-Paramedic Texas Department of State Health Services Or

NCMA - National Cert Med Assistant National Center for Competency Testing Or

NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals Or

RMA - Registered Medical Assistant

American Association of Medical Personnel,

American Allied Health, American Medical

Technologists, or American Registry of Medical

Assistants

Job Details :

Schedule : Full time hours-Days

Starting at $21 / Hr. (based on experience) benefits.

Full benefits - healthcare, dental, vision, 401k program.

Temp-to-Hire Opportunity

Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visitdeansprofessionalservices.

Salary : $21

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