What are the responsibilities and job description for the Office Manager position at Deane Homes Swim Club?
Member Management:
The office manager is responsible for the day-to-day administrative tasks of the swim club, including member and non-member relations, maintaining accounting for the homeowners association and activities, scheduling, communication, maintaining records, handling inquiries, and coordinating with coaches and staff, ensuring smooth operations and excellent customer service within the club facility.
SKILLS AND QUALIFICATIONS:
- Excellent organizational and time management skills, as well as strong communication skills
- Proficiency in Microsoft Office, database management systems, and Mailchimp software
- Knowledge of homeowners’ association management is preferred
- High School diploma or equivalent
- At least 18 years of age
- Hold and maintain a valid American Red Cross Certification in First Aid/CPR/AED
A SUCCESSFUL CANDIDATE FOR THIS POSITION HAS THE FOLLOWING KEY RESPONSIBILITIES:
Member Management:
- Maintain accurate member database and manage association assessments/dues and billing
- Maintain and monitor key card access for all members and staff
- Address member concerns and inquiries regarding association matters
Administration Management:
- Hire seasonal lifeguards and coordinate schedules with swim team coaches
- Manage supplies and inventory for office, lifeguards, clubhouse and pool
- Attend monthly board meetings and provide a manager’s report Maintain and accurately monitor the calendar of events for rentals and swim activities
- Create staff weekly schedules
- Ensure proper maintenance for clubhouse, pool, and grounds
Financial Operations:
- Generate account statements and receipts for association payments and process payments
- Monitor and reconcile cash transactions and prepare bank deposits as required
- Keep track of budget as directed by the board of directors and bookkeeper
Customer Service:
- Communicate and enforce all club and pool policies and rules in a personable and
- professional manner
- Greeting the members and guests, provide direction, disseminate information, and handle their complaints as necessary
- Provide a welcoming environment for all patrons
- Maintain the club and its functions as directed by the Board of Directors
Communication and Marketing
- Update and maintain the club website with relevant information, including news, schedules, and announcements
- Create and distribute club newsletters, email updates, and promotional materials
- Manage social media accounts to promote club events and activities
Job Type: Temporary
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $22