What are the responsibilities and job description for the Front of House Cafe Manager position at Dear Mama Coffee?
Dear Mama is a premier specialty coffee and eatery located in the vibrant Manhattanville neighborhood of Harlem. We are dedicated to blending lifestyle, art, and community-building in a welcoming space that offers exceptional food, artisanal coffee, and a welcoming atmosphere. Our flagship location serves as a hub for specialty coffee enthusiasts and food connoisseurs alike. The space also serves as a cafe and event destination, fostering creativity and community engagement.
This is a full-time on-site role for a Front of House Cafe Manager at Dear Mama Coffee, located in New York, NY. The Front of House Cafe Manager will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, handling sales, and maintaining a positive and productive work environment. The role also involves training staff, ensuring high standards of food and beverage quality, and coordinating events as needed.
- Strong communication and customer service skills
- Experience in the food and beverage industry
- Ability to train and manage staff effectively
- Skills in sales and upselling techniques
- Excellent organizational and multitasking abilities
- Passion for coffee and high-quality food
- Previous experience in a cafe or restaurant setting is a plus
- Ability to work flexible hours, including weekends and holidays
Salary : $50,000 - $55,000