What are the responsibilities and job description for the Enterprise Applications Engineer position at Debevoise & Plimpton LLP?
Enterprise Applications Engineer
Debevoise & Plimpton LLP is a premier international law firm with market-leading practices, a global perspective and strong New York roots. Debevoise clients engage our lawyers for the high degree of quality, strategic focus and creativity we bring to our legal advice. Our talented administrative and legal support staff bring the same commitment to their work, ensuring the firm delivers the highest level of service and a distinctive client experience. We attract and retain highly skilled and dedicated staff by providing a work environment that is diverse, collaborative, respectful and collegial, and where professional growth is encouraged and nurtured.
The firm is seeking an Enterprise Applications Engineer to join our technology team. The Enterprise Applications Engineer is responsible for implementing, testing and maintaining the firm's primary software applications. Applications include, but are not limited to, legal document management systems, M365 and legal software add-ins, PDF applications, collaboration platforms as well as specialized applications for legal practice groups and individual users. This hybrid position is based in the firm’s New York offices in Hudson Yards.
RESPONSIBILITIES include but are not limited to:
Install, maintain and provide technical expertise for a legal industry suite of software tools to support the delivery of legal services to clients
Serve as primary technical resource for the administration and support of the firm’s document management system
Perform application integration, configuration and packaging requirements
Acts as the subject matter expert for enterprise applications to ensure ease of use and full leverage of the tools
Define and maintain firm standards for implementing software
Perform QA testing of new application installs and upgrades
Troubleshoot and resolve application problems and configuration enhancement requests
Assist with the creation of training materials
Seek out, evaluate and propose enhancements, updates and new software solutions
Support the transition of legacy on-prem applications to cloud applications
Works closely with the Information Security team, prioritizing implementation of secure architecture, security controls and security patches.
Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity
Other duties as needed
QUALIFICATIONS:
5+ years of experience in applications engineering in a law firm or professional services organization
5+ years experience administering iManage or NetDocuments
Experience with M365 and legal industry add-ins, Teams and One Drive
Experience supporting migrations to, and maintaining, M365, hosted document management systems and other cloud applications
Understanding of user identity and application security models
Strong knowledge of legal industry application requirements, best practices and industry standards
Detail-oriented, and able to handle multiple tasks and heavy workloads efficiently
Proactive, self-learner who is motivated & results-oriented with a positive, team-player attitude
Flexibility to work outside scheduled hours (9:30am-5:30pm EST) as required
Bachelor's degree in Computer Science or related discipline desirable
Salary : $150,000 - $175,000