Entry Level Enrollment Specialist

Position Overview:

As an Entry Level Enrollment Agent at Debt Assistance Center, you will be responsible for assisting individuals seeking debt relief by enrolling them into our debt settlement programs. You will serve as a knowledgeable and empathetic point of contact for prospective clients, helping them understand their options and guiding them through the enrollment process.

Essential Functions

· Client Consultation: Conduct thorough consultations with prospective clients to assess their financial situation, understand their debt issues, and explain our debt settlement programs.

· Education and Guidance: Provide clear and comprehensive information about the debt settlement process, including potential benefits and risks, to help clients make informed decisions.

· Enrollment Process: Assist clients in completing the enrollment paperwork accurately and efficiently, ensuring all necessary documentation is obtained.

· Compliance: Adhere to all regulatory and compliance guidelines to ensure that the enrollment process is conducted ethically and within legal boundaries.

· Client Advocacy: Act as a liaison between clients and the negotiation team, advocating for the best possible outcomes for clients while maintaining transparency and communication throughout the process.

· Customer Service: Provide exceptional customer service by addressing client inquiries, concerns, and issues promptly and professionally.

· Documentation: Maintain accurate and organized client records, including enrollment forms, financial statements, and communication logs.

· Team Collaboration: Collaborate with other team members, including debt negotiators and customer support, to ensure a seamless and efficient client experience.

Qualifications and Skills

· High School Diploma combined with work experience or College Degree

· Strong active listening skills with the ability to understand and influence

· Ability to receive constructive criticism

· Experience effectively managing Salesforce is preferred

· Strong verbal and written communication skills

· Ability to multitask and exhibit quality work in a fast paced environment

Job Type: Full-time

1099 Contractor Pay:

· OTE Year 1 $65,000 - $85,000 per year

· Base plus unlimited commissions

Benefits:

· Work from home flexibility

· Daily / weekly/ monthly BONUSES!

· Ongoing training and professional development opportunities

· Opportunities for career growth

Hours of Operation:

· 9am-6pm MST

Work setting:

· Remote

Experience:

· 1 year in sales (Preferred)

We encourage applicants who meet these qualifications to apply for this opportunity as an Enrollment Specialist.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• On-the-job training
• Professional development assistance

Shift:

• Day shift

Experience:

• Customer support: 1 year (Required)
• Sales: 1 year (Preferred)

Location:

• Gilbert, AZ 85295 (Required)

Work Location: In person

Salary : $65,000 - $85,000