What are the responsibilities and job description for the Customer Service / Office Representative position at Debt Rx?
Debt Rx is looking for upbeat, customer service orientated individuals to join our growing team. If you enjoy helping people through their hard times, then this entry level career opportunity is the perfect fit!
We offer a Business Casual work environment, paid time off, vacation, and a 401k.
Duties:
- Assisting customers in resolving issues
- Provide customers with accurate information
- Maintaining a consultative relationship with the customer throughout the process
- Making and taking phone calls
- Faxing and supporting others in the office
Requirements:
- Ability to successfully multi-task, work in fast pace environment and manage accounts
- Must be computer literate with the ability to input and retrieve data from CRM systems
- Must be proficient in Microsoft Word, Excel and Outlook
- Must be self-motivated, energetic and a self-starter
- Must have a good clear phone voice
- Achievement of a BA/BS degree or equivalent preferred
AAP/EEO Statement
DebtRx provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.
Job Type: Full-time
Experience:
- 2 years in a call center preferred, but will train the right individual
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Frederick, MD 21704 (Required)
Work Location: In person
Salary : $15
