Demo

IT Operations and Training Specialist

Debug Pest Control Inc.
Smithfield, RI Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Description : Position Overview

Debug Pest Control is seeking an experienced and proactive IT Operations and Training Specialist to lead our technology systems and employee training initiatives. This role is a unique blend of technical expertise and training development, designed to ensure seamless IT operations while driving comprehensive training programs across the organization.

The ideal candidate will have experience in a similar industry and a strong commitment to workplace safety. If you are a tech-savvy problem solver with a passion for empowering teams through effective training, we encourage you to apply.

Key Responsibilities

IT Operations

  • Oversee and maintain company technology systems, including phones, computers, laptops, and security infrastructure.
  • Ensure cybersecurity protocols are implemented and monitored to protect company data and assets.
  • Manage software updates, troubleshoot technical issues, and coordinate with vendors for IT support.
  • Optimize the integration and automation of IT tools to enhance operational efficiency.

Training and Development

  • Develop, update, and manage training programs and resources, including Trainual and SOP creation.
  • Lead safety training programs to ensure compliance with industry standards and company policies.
  • Design and deliver training for technicians, sales, safety, and customer service teams, tailoring content to each department's needs.
  • Track training completion, maintain records, and ensure employees meet required certifications.
  • Evaluate the effectiveness of training programs and make improvements based on feedback.
  • Requirements : Required :

  • Proven experience in IT operations and training
  • Strong knowledge of IT systems, cybersecurity, and troubleshooting processes.
  • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously.
  • Experience designing and delivering training programs for a variety of functions and teams.
  • Experience in developing and maintaining hardware and software protocols for a small to medium size business.
  • Preferred :

  • Background in pest control or similar service industries.
  • Certification in IT systems management or training development.
  • Experience using training platforms like Trainual or similar systems.
  • Compensation and Benefits

  • Competitive Salary plus yearly bonuses.
  • Health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and certifications.
  • A collaborative work environment focused on innovation and growth.
  • How to Apply

    To join our team as the IT Operations and Training Specialist, please submit your resume and a brief cover letter highlighting your relevant experience. Debug Pest Control is committed to fostering a safe, inclusive, and innovative workplace. We look forward to welcoming a candidate who shares our passion for excellence in pest control and employee development!

    Equal Employment Opportunity (EEO) statement for Debug Pest Control :

    At Debug Pest Control, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We strive to create an inclusive workplace where everyone feels valued, respected, and supported. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, transfers, training, benefits, and termination. Discrimination or harassment of any kind is not tolerated at Debug Pest Control. We encourage all qualified individuals to apply for career opportunities with us and join our team in providing exceptional pest control services while upholding our commitment to fairness, equality, and respect.

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