What are the responsibilities and job description for the Regional Manager position at DECA Dental Group?
DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental.The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning. To learn more, please visitdecadental.com and myidealdental.com.
What do we offer?
- Medical insurance
- Discounted dental benefits for the employee, their spouse, and dependent children
- Vision
- Long-term disability
- Short-term disability
- Life insurance
- Accident coverage
- Paid holidays
- Paid Time Off (PTO)
- CPR recertification
- 401K
- Employee scholarship program
- Employee discount program through benefits hub
We are seeking a highly motivated and experienced Regional Manager to oversee the productivity, profitability, and day-to-day operations for 10 dental office locations. The ideal candidate will have strong leadership skills, a proven track record in managing multiple dental offices, and a passion for ensuring exceptional patient care.
We offer a dynamic and supportive work environment where your contributions directly impact our mission to provide outstanding dental care. If you’re a driven and compassionate leader with a deep understanding of the dental industry, we encourage you to apply!
Responsibilities
- Manage overall productivity and profitability across assigned dental office locations.
- Oversee all day-to-day operations within the assigned territory, including employee relations, patient relations, and achieving operational goals.
- Drive patient growth and retention by supporting sales, marketing, and promotional programs.
- Achieve revenue goals through effective management of office teams, patient scheduling, staff productivity, and collections/receivables.
- Ensure compliance with company policies, procedures, and operational standards.
- Address patient service issues to maintain excellent guest satisfaction.
- Foster team morale and promote company culture through leadership and support.
- Develop and maintain staff schedules to ensure operational efficiency.
- Present treatment plans and assist patients in overcoming financial obstacles when needed.
- Prepare and complete daily and monthly operational reports.
- Attend cross-departmental meetings and facilitate communication as necessary.
- Perform additional duties as assigned.
Qualifications
- Bachelor’s degree preferred.
- Minimum of 4 years of experience successfully leading and managing multiple dental offices.
- In-depth knowledge of dental insurance plans and dental terminology.
- Proven expertise in presenting patient treatment plans and financial arrangements.
- Strong communication and customer service skills.
- Exceptional leadership ability with a demonstrated capacity to lead by example.
- A commitment to connecting with and serving patients.
- Ability to multi-task and thrive in a fast-paced environment.
- Experience with Denticon software is a plus.
