About Decagon :
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A
- Elad Gil , and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role :
We're looking for a Strategic Account Executive that thrives in a highly autonomous environment. You're product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.
The role is 100% in-person in San Francisco.
Responsibilities :
Develop a strategy to break into and close key strategic logos for DecagonDevelop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansionCollaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutionsForecast and accurately report on pipeline and revenueDevelop and execute account plans to execute strategic dealsProvide feedback and insights to product and leadership teams to influence the company's roadmapMaintain expert-level knowledge of the company's products, services, and industry trendsQualifications :
7 years of experience in strategic or enterprise salesProven track record of growing revenue and expanding business with large, complex accountsExcellent communication, presentation, and negotiation skillsStrong business acumen and ability to speak the language of the C-suiteConsultative selling approach with a focus on value-based solutionsAbility to manage multiple stakeholders and cross-functional initiativesBachelor's degree or equivalent work experienceBonus points if you have previous experience selling AI or customer support / experience softwareBenefits :
Medical, dental, and vision benefitsTake what you need vacation policyDaily lunches, dinners and snacks in the office to keep you at your best
